Staffmax is working with our client to hire a dedicated Customer Service Representative for a 6-month contract. This role involves handling customer interactions with professionalism and care while supporting the company’s reputation for exceptional service.
Contract length: 6 Months
Location: Calgary
Key Responsibilities:
· Provide product and service information to resolve issues
· Process orders, returns, and exchanges accurately
· Record customer interactions and update internal systems
· Collaborate with other departments to resolve escalations
· Identify customer needs and recommend appropriate solutions
Requirements:
· Previous experience in a call center or customer service role
· Strong communication and problem-solving skills
· Ability to remain calm and helpful under pressure
· Comfortable working with CRM and ticketing systems
· Positive attitude and team-oriented mindset
If you enjoy helping people and want to work in a fast-paced, team-focused environment, this position offers the chance to make a real impact. Staffmax is here to support you every step of the way.
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