We are hiring an IT Support Technician! The IT Support Technician will be joining our client, one of Canada’s premier gold mining operations. Known for its commitment to safety, innovation, and sustainable practices, their site offers a dynamic work environment where employees play a key role in delivering operational excellence. This is a contract role for approximately 6 months.
We will offer you:
• Competitive hourly wage
• Weekly pay (some exceptions)
• Dental and Vision Benefits
• Prescription Benefits
• Life Insurance
• Employee Assistance Program
• Encourage personal development training
• Opportunity to train and work with industry leading companies
• Advancement opportunities
The IT Support Technician specializing in desktop and laptop support is responsible for keeping employees’ computers running smoothly so they can do their jobs without interruption. This role sets up new devices, installs and updates software, troubleshoots technical issues, and fixes problems related to hardware, operating systems, and common business applications. They also help users with day‑to‑day questions, ensure equipment is secure and up to date, and coordinate repairs or replacements when needed. Overall, they’re the first point of contact for anything related to workstations and play a key role in maintaining a reliable, productive technology environment.
Education:
o Diploma or degree in Information Technology, Computer Science, or related field.
o Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent are highly desirable.
Experience:
o 1–3 years of experience providing desktop/laptop support in a corporate or industrial environment.
o Hands-on experience with Windows operating systems, Microsoft Office Suite, and common business applications.
o Experience with imaging, deploying, and configuring computers.
o Familiarity with Active Directory, hardware troubleshooting, and basic networking.
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