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Seven Oaks General Hospital
Service Associate - Front DeskSeven Oaks General Hospital • Winnipeg, MB, CA
Service Associate - Front Desk

Service Associate - Front Desk

Seven Oaks General Hospital • Winnipeg, MB, CA
1 day ago
Job type
  • Permanent
Job description

Position Overview

Reporting to the Director or designate, the successful candidate is expected to provide customer service to clients in person and over the phone, provide a positive, friendly and welcoming environment for members and visitors, sell memberships and various other services and products, collect fees for products and services, perform opening and/or closing duties as per schedules shifts, schedule various appointments for clients, give informative tours of the facility, and facilitate room set-ups.

Experience

  • Experience working with membership computer software preferred; basic computer skills, essential.
  • Previous experience answering phones and responding to customer inquiries in a reception desk setting preferred; experience answering phones in a customer service setting is essential.
  • Minimum 1-year experience in a sales-based customer service setting preferred.
  • Leadership experience would be an asset.

Education (Degree/Diploma/Certificate)

  • Grade 11, required.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

  • Strong communications skills, with a good command of the English language.
  • Ability to multi-task in a fast-paced environment.
  • Flexibility and independence in assessing situations and making effective decisions.
  • Ability to deal effectively with conflict is essential.
  • A friendly and outgoing personality that supports a customer service setting.
  • Provide a positive, friendly, and welcoming environment for members and visitors.

Physical Requirements

  • Position includes standing for lengthy periods of time, lifting/moving tables and stacks of chairs, approximately 35 lbs.
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Service Associate - Front Desk • Winnipeg, MB, CA

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