Senior Change Management Consultant

e are seeking a highly experienced Senior Change Management Consultant to lead organizational transformation and operational process improvements within the Canadian healthcare sector. This role is pivotal in aligning new operational processes with Company's personal health information privacy legislation (PHIPA) and ensuring the successful adoption of digital health standards. You will work in a high-complexity environment, collaborating with clinical, business, and technical subject matter experts to drive strategic objectives.

Duration: 6-month contract

Location: Toronto (Onsite - up to 5 days per week)

Rate: $545.01-$580.75/diem

Advantages
Strategic Impact: Direct the implementation of operational processes that safeguard patient privacy while modernizing service delivery.

Complex Problem Solving: Tackle high-stakes challenges involving a diverse range of partners, from frontline clinicians to technical vendors.

Professional Growth: Deepen your expertise in pan-Canadian digital health standards and state-of-the-art FHIR implementations.

High Visibility: Lead initiatives that are central to regulatory compliance and public sector healthcare evolution.

Responsibilities
Change Strategy & Implementation: Develop and lead organizational change management (OCM) initiatives, including the creation of communication and training artifacts to ensure smooth transitions.

Operational Process Design: Develop and implement new operational processes that align with regulatory requirements (PHIPA) and organizational strategic goals using Six Sigma or Lean methodologies.

Project Leadership: Partner with Project and Program Managers to manage project goals, risks, scope, and quality; drive project document deliverables and maintain status reporting logs.

Stakeholder & Partner Engagement: Facilitate requirements gathering sessions with internal and external stakeholders, vendors, and clinical partners to translate business needs into technical requirements.

Risk & Issue Management: Proactively identify potential risk events and implementation barriers, developing mitigation strategies and escalating critical issues as required.

Standards Compliance: Provide guidance on conformance testing practices and digital health standards, including HL7 FHIR, V2, and V3, as well as clinical terminologies.

Qualifications
Experience: 7+ years of demonstrated experience in leading organizational change management and project management within a complex environment.

Healthcare Expertise: Deep knowledge of the Canadian healthcare system (acute, primary, and/or community care) and a solid understanding of company health assets.

Regulatory Knowledge: Expert working knowledge of the Personal Health Information Protection Act (PHIPA), 2004.

Technical Standards: Familiarity with HL7 FHIR, Terminology Standards, and compliance testing practices.

Process Improvement: Proven mastery of Lean or Six Sigma concepts to drive efficiency and quality.

Coordination Skills: 5+ years of specific experience in project coordination, managing action items, and maintaining high-level progress reporting.

Soft Skills: Exceptional analytical, negotiation, and problem-solving skills with a track record of meeting strict deadlines.

Summary
If you are a seasoned professional ready to drive meaningful change in the company landscape, we encourage you to apply online at www.randstad.ca.

Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.