Software Development Manager, Amazon Fulfillment Technologies (AFT) - Outbound/Flow

We are seeking a talented technical professional with strong software engineering and people management skills to be our Software Development Manager. You will manage a team building large-scale distributed systems that power Amazon's fulfillment centers worldwide. If you want to design, deliver, and operate innovative picking software enabling our warehouse associates to fulfill customer orders, we offer unmatched career growth, mentoring, and community engagement opportunities. Come build the next generation of our fulfillment systems and advance your career with Amazon!

The successful candidate will manage an existing team of software development engineers, partnering with other managers, to design, build, and operate innovative picking software. With a high degree of ownership, you will develop our proprietary solutions end-to-end.

Key job responsibilities
- Manage overall software development life-cycle
- Leader of multiple software engineers in one team
- Report on status of development, quality, operations, and system performance to management
- Work closely with engineers to architect and develop the best technical design and approach
- Foster culture of continuous engineering improvement through mentoring, feedback, and metrics
- Hire, coach, and mentor individuals; build a strong cross-functional organization
- Work with a diverse customer base to understand requirements, priorities, and processes
- Own all operational metrics and support
- Have the obsession to drive a better customer experience through everything that we do here at Amazon
- Bring innovative ideas to the table every day, in order to find better ways of accomplishing our customer objectives
- Set clear, measurable quality goals for the team in a data-driven way

Amazon Leadership Principles for Amazon leaders:
- Demonstrate excellent judgment, are right a lot
- Hire and develop the best people
- Able to dive deep and never out of touch with the details of the business
- Strong results orientated approach.
- Think big and have a bias for Action
- Deal well with ambiguity

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:c

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. RRSP

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.

AFT’s Outbound Flow team pairs data science with innovative technologies to optimize throughput within every Amazon fulfillment center. We deliver smiles for Amazon customers with safe, sustainable, cost-effective, on-time package deliveries.

BASIC QUALIFICATIONS

- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.