Westminster Toyota has been located in the center of the lower mainland in New Westminster for 34 years, the dealership has a strong presence with many loyal customers. We provide a great working environment with many long-term staff that strive to provide exceptional customer service while having as much fun as possible! For over 30 years, our family-owned and operated dealership has been committed to providing a safe place for people to find the perfect Toyota for their lifestyle. We offer a competitive compensation package. If this sounds like the right opportunity for you, submit your application today!
Service advisor duties include but are not limited to:
Assist in scheduling customer vehicles for service work by allowing adequate time for repairs/maintenance and securing additional time as required
Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Identify and give special attention to repeat repairs
Ensure all customer requests or points of concern are documented
Determine warranty coverage and verify repair date, mileage, etc.
Review service history and provide appropriate recommendations
Estimate costs and completion times
Monitor work-in-progress to ensure that repairs are being performed properly and time schedule is being met as promised
Resolve minor customer complaints for a win/win outcome
Perform walk-around inspection on all customer vehicles noting damage such as: scratches, dents, missing hubcaps, etc
Arrange for alternate transportation as needed and manage loaner vehicles
Work to improve dealership CSI and general customer satisfaction. Perform follow up CSI calls after service
This position will be expected to perform other duties as assigned by management.
Minimum 2 years of experience in an automotive service advisor
Track record of Sales, CSI and production related KPIs
Excellent communication, interpersonal, and organizational skills
Proven ability to work in a fast-paced environment and handle multiple priorities
Proficient with dealership management software (e.g., CDK, Reynolds & Reynolds)
Valid Class 5 Driver’s License with a clean driver’s abstract
High school diploma required; post-secondary education in Automotive or Business is a plus
This is a full time position.
Service Advisor • New Westminster, British Columbia, Canada
Feel proud of what you do and help shape the future of BC at a BC Top Employer.We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, ... Show more
A luxury fashion brand in Vancouver is seeking a Client Advisor responsible for delivering top-tier customer service and achieving sales goals.Key responsibilities include maintaining client relati... Show more
Fountain Tire Ladner, an established automotive repair shop, is looking for a friendly and dedicated individual to join our team as a Service Advisor!.Competitive compensation: $25 to $35 per hour.... Show more
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming and guiding customers through the store to actively sell our products, and providing customers with sup... Show more
Are you ready to join a team recognized as a Platinum Certified Canada’s Best Managed Company and one of BC’s Top Employers? Williams Machinery has been selling, renting, and servicing equipment ac... Show more
Elevate customer engagement as a Sales Advisor.Manage relationships with potential buyers while promoting unique Electric Adventure Vehicles and ensuring top-tier purchase experiences.This role emp... Show more
Lead as a Customer Care Manager in our expanding remote framework.This full-time role features unlimited earning potential, flexible scheduling, and opportunities for professional growth.You'll man... Show more
Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experi... Show more
Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experi... Show more
Step into the role of a Customer-Focused Service Advisor prioritizing client satisfaction.Address inquiries, manage repairs, and contribute to a dealership's success through excellent service.In th... Show more
Explore a Service Advisor position at one of BC's busiest dealerships in Richmond.Enjoy consistent hours, no evenings, and opportunities for real career growth in this dynamic role.With a requireme... Show more
You are the first point of contact and will provide best in class sales expertise, guiding our guests and travel partners through the sales cycle, upselling, ending with a truly personalized Canadi... Show more
If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.Founde... Show more
Technical Field Services Advisor (HVAC Technician - HVAC-R Sector).Greater Vancouver Region, British Columbia.Our client is a fast-growing wholesale distributor from the heating, ventilation, and a... Show more
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?.Our ideal candidate embodies qualities such as adaptability, trainability, and a ... Show more
Trek is an awesome place to work, with amazing benefits for all employees.We build only products we love, provide incredible hospitality to our customers, and change the world by getting more peopl... Show more
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with suppo... Show more
At Fresh Tracks Canada, we craft tailor-made Canadian vacations for people from all over the world.Since 1996, our team of Canadian Insiders have helped our customers plan their vacations and enjoy... Show more
We are on a mission to build a world‑class team that drives innovation, growth, and excellence.As we scale rapidly, we are looking for a.Retail Advisor (Field Specialist).Since our entire car‑buyin... Show more
The City of Richmond is a diverse and dynamic community in pursuit of our vision to be the most appealing, livable and well-managed community in Canada.Imagine a career with the City of Richmond, a... Show more
