Join Our Growing Team in a Brand-New State-of-the-Art Facility!
Position: Veterinary Assistant / Client Service Representative Compensation $19–$25/hour, based on skill level and assessment Schedule Targeting three 12-hour shifts per week Weekdays: 5:00 p.m.
Weekends: Friday 5:00 p.m.
Do you thrive in a fast-paced, team-oriented environment where growth and learning are encouraged every day?
If so, Maritime Veterinary Emergency + Specialty Centre (MVESC) wants to hear from you!
Opened in May 2024, our brand-new, 24,000-square-foot hospital in Dartmouth, Nova Scotia, delivers high-quality emergency and specialty care to pets across the greater Halifax Regional Municipality.
Join us at the forefront of veterinary medicine in a collaborative environment built for compassion, innovation, and excellence.
Supportive, inclusive, and collaborative team culture Continuing Education Allowance Uniform Allowance Paid Time Off & Sick Time Holiday & Shift Premiums Medical, Dental & Vision Insurance STARTING DAY 1!
RRSP with employer match Disability & Life Insurance Employee Pet Discount Access to VetBloom for RACE-approved continuing education and training Partnership with Penn Foster Veterinary Technology program, including scholarships Position Overview As a Veterinary Assistant/Client Service Representative , you’ll be the first point of contact for clients and their beloved pets.
We're looking for someone who truly values the client experience and is dedicated to remaining in a client-facing, front desk–focused role .
You’ll play a key part in ensuring smooth communication, compassionate support, and a welcoming environment for every visitor.
This is not a stepping-stone position—it’s a vital role at the heart of our hospital.
Responsibilities Deliver outstanding customer service and communication Greet clients and pets warmly upon arrival Handle emergency situations with confidence and care Manage multi-line phone system and respond to client inquiries Provide updates to clients on pet status and wait times Present treatment estimates and process payments Support patient admissions, discharges, and medical recordkeeping Maintain cleanliness throughout the hospital Collaborate closely with medical teams to support patient care Additional administrative or support tasks as needed Requirements Prior experience in a veterinary hospital or emergency setting strongly preferred Compassionate, patient, and professional demeanor Strong interpersonal skills and ability to thrive in a team environment Comfortable using electronic medical records and handling sensitive client information Fluent English skills (speaking & reading) are required for the role.
If you’re ready to make a difference in the lives of pets and the people who love them, apply today and be part of something incredible from day one.
Help us shape the future of emergency and specialty veterinary care in Nova Scotia!
Veterinary Client Service Representative, Maritime • Dartmouth, NS, CA
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