Operations Coordinator

Our client is looking for a professional and organized Operations Coordinator. The Operations Coordinator owns the physical side of the operation — keys released and collected on time, units cleaned and turned over between tenants, vendors dispatched and verified, and an office that runs without friction. You would be the human quality layer on top of our systems: the person who catches what automation misses, clears the exceptions it routes to a person, and keeps the digital record matched to reality on the ground. As the automation expands, this role grows with it.

Advantages
- Young, collaborative, and positive work environment
- Downtown Toronto
- 9am-5pm Monday- Friday

Responsibilities
Keys & Turnovers
-Full custody of the key inventory — every key, fob, and remote logged, bagged, and accounted for
-Move-in key releases: exchange documentation completed, records updated, keys confirmed in tenant hands
-Move-out key collections on or before the move-out date; chase unreturned keys and coordinate rekeying
-Lockbox installations and collections across the portfolio for showings, vendors, and turnovers

Cleaning & Vendor Coordination
-Book turnover cleanings and services with our vendors; confirm acceptance and scheduled dates
-Verify completion with photo evidence before any job is closed
-Capture vendor invoices in our system and hand accurate billing amounts to accounting
-Arrange vendor and field-agent access: keys, lockbox codes, tenant coordination

Office & Executive Support
-Run the front office: mail, couriers, supplies, bank deposits, day-to-day upkeep
-Handle in-person tenant, landlord, and vendor visits — key pickups, document drop-offs, deliveries
-Support the General Manager and Managing Partner with scheduling and confidential correspondence

Systems & Exceptions
-Work in LeadSimple daily as the owner of the key, cleaning, and turnover workflows
-Action the calls, forms, and processes our automation routes to a human — cleared daily, not parked
-Catch and log anything the systems get wrong so it gets fixed at the source
-Help decide what gets automated next: document the process, hand routine work to systems


Qualifications
-2+ years in operations, administration, or coordination — property management or real estate is an asset
-Organized to a fault: comfortable being the single source of truth for hundreds of keys
-Quick with software — you'll work in LeadSimple, Rentvine, JotForm, Slack, and Google Workspace daily
-Comfortable working alongside AI tools and automated workflows
-Clear, professional communication with tenants, owners, and vendors — written and in person In-office five days a week — this is a hands-on role with real-world responsibilities

Summary
If you are interested in this role and you think you would be a good fit, please apply. We look forward to seeing your application!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.