Talent.com
Farm Boy Inc.
Service Supervisor IFarm Boy Inc. • London, Ontario, Canada
Service Supervisor I

Service Supervisor I

Farm Boy Inc. • London, Ontario, Canada
8 days ago
Job type
  • Full-time
Job description
Job Description

Be part of what makes us different.

You’ll help lead a welcoming and efficient checkout experience while supporting our front-end team with service excellence and operational readiness. Through confident leadership, hands-on coaching, and a passion for customer service, you’ll ensure every interaction reflects Farm Boy’s commitment to the best fresh shopping experience. Here are some of the other ways you’ll help us stand out:

  • Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
  • Greet, engage, process, and bag customer purchases, collecting accurate tenders using Farm Boy Customer Service Standards.
  • Supervise the front-end team and provide floor support by delegating tasks, coordinating meal breaks, and ensuring daily readiness for business.
  • Support a culture of trust and inclusion by providing hands-on training and coaching focused on floor operations, service standards, and service excellence.
  • Assist the management team with cashier balancing, change orders, overrides, cart retrieval, and handling returns and refunds.
  • Support closing procedures by delegating tasks and ensuring completion of end-of-day responsibilities.
  • Assist with the safe handling and sale of alcohol at applicable locations (Smart Serve certification required or willingness to obtain).
  • Follow all corporate policies and procedures with particular focus on Health & Safety, Food Safety, HACCP compliance, and proper equipment use.
  • Support the team with additional duties on a periodic basis.

Qualifications

What you bring to the table.

We provide the opportunity, and you bring the potential.

  • A genuine passion for delivering engaging and exceptional customer service.
  • Partial completion of a post-secondary program plus a minimum of 1 year of progressively responsible experience in a similar role (or an equivalent combination of education and experience).
  • The ability to work independently while taking pride in exceptional quality, attention to detail, and strong cleanliness standards.
  • For locations selling alcohol: minimum age of 18 years and Smart Serve certification (or willingness to complete).
  • Strong mathematical skills with a high degree of accuracy in cash handling and transaction processing.
  • A collaborative leadership style supported by clear and effective organizational and communication skills.
  • Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions.
  • Flexibility to work a dynamic schedule including evenings, weekends, and holidays.
  • Fluency in English; French language skills considered an asset.

What we bring to the table.

At Farm Boy, we believe in supporting our Team Members throughout their careers. From the head office to the individual store, we’re proud to stand out in the market as a workplace that offers:

  • Comprehensive benefit program and coverage that varies by position.
  • Coverage may include healthcare, dental care, disability coverage, life insurance and registered retirement savings program.
  • A 10% discount on in-store purchases.
  • On-the-job training and the prioritization of internal promotions to help you grow and embrace new opportunities.
  • The opportunity to support local neighbourhoods through our community programs.


Additional Information

Grow a Career with us...

Farm Boy takes pride in growing a team that represents the best in the business. Join us for the career you’re craving!

We are committed to building a diverse and inclusive workplace. We encourage individuals from all backgrounds, identities, and experiences to apply—including those with non-traditional career paths.

We strive to create an environment where everyone feels valued, respected, and supported. Accommodations are available upon request for employees and applicants who may require them.

We do not use AI to assist in the recruitment process and this job posting is for an existing vacancy.

Create a job alert for this search

Service Supervisor I • London, Ontario, Canada

Similar jobs

Maintenance Supervisor - 2nd Shift

Dessert HoldingsLondon, ON, CA
Full-time

Maintenance Supervisor - 2nd shift.Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North... Show more

 • Promoted

Automotive Service Mechanics Supervisor

Mr LubeLondon, ON, CA
Permanent

Secondary (high) school graduation certificate.Prepare production and other reports.Recommend measures to improve productivity.Resolve work problems, provide technical advice and recommend measures... Show more

 • Promoted

Customer Service / Part Sales

Gorman-Rupp CanadaSt. Thomas
Full-time +1

Gorman-Rupp Canada was established in 1960 in St.Thomas, Ontario as the first permanent international expansion division of the Gorman-Rupp ‘Pumps Group’.In 2020, we celebrated our 60th anniversary... Show more

 • Promoted

Warehouse Supervisor

Maple Leaf Foods Inc.London, ON, CA
Part-time

Warehouse Supervisor, the Warehouse Supervisor leads the hourly team members within the finished goods warehouse to ensure workloads are completed accurately and in a timely manner to ensure on tim... Show more

 • Promoted

HVAC Operations Leader - Growth & Excellence

Reliance Comfort Limited Partnership o/a Reliance Home ComfortLondon, ON, CA
Full-time

A leading home services provider in London, Ontario, is seeking an Operations Manager.This role involves leading a team to achieve operational excellence while ensuring customer satisfaction.Ideal ... Show more

 • Promoted

Fleet Maintenance Supervisor

PepsiCoLondon, ON, CA
Full-time

We are a large, industry‑leading logistics and distribution company operating a substantial fleet of heavy commercial vehicles, specialized equipment, and material handling systems.Our commitment t... Show more

 • Promoted

Lead Shift Supervisor Role at Starbucks

StarbucksLondon, ON, CA
Full-time

Join Starbucks as a Shift Supervisor and lead your team in providing exceptional customer service and operational excellence.Experience a vibrant work culture while enhancing your leadership skills... Show more

 • Promoted

Maintenance Supervisor

Dr. Oetker Canada LtdLondon, ON, CA
Full-time

Oetker's Pizza Production Team in London, Ontario.Oetker, we pride ourselves on being a state-of-the-art, highly automated pizza production facility with a global presence.With our headquarters in ... Show more

 • Promoted

Food Service Supervisor

McDonald's ExeterExeter, ON, CA
Full-time +1

Food Service Supervisor NOC 62020.Establish methods to meet work schedules.Train staff in job duties, sanitation and safety procedures.Supervise and co‑coordinate activities of staff who prepare an... Show more

 • Promoted

Culinary Operations Supervisor – Jack Astor’s

Jack Astor'sLondon, ON, CA
Full-time

Lead culinary operations as a Culinary Operations Supervisor at Jack Astor’s.Ensure quality service and staff efficiency in a high-energy kitchen.This role supports the BOH management team, focusin... Show more

 • Promoted

HVAC Instructor

North American Trade SchoolsLondon, ON, CA
Full-time

North American Trade Schools is looking for a dynamic individual to join our team as an instructor in our HVAC department.The ideal candidate will have 5+ years of experience in the trade along wit... Show more

 • Promoted

Thrift Store Supervisor: Lead Team & Community Impact

SaversLondon, ON, CA
Full-time

Join Savers as a Retail Store Supervisor, where you will lead and inspire a dynamic team while impacting the success of your store.This position will allow you to celebrate uniqueness and contribut... Show more

 • Promoted

Certified Restaurant Supervisor

Red Lobster Management LLCLondon, Canada
Full-time

If you've always dreamed of playing a critical leadership role in a restaurant, you can make it happen at Red Lobster.As a Certified Restaurant Supervisor (CRS), you will be responsible for sup... Show more

 • Promoted

HVAC Service Technician (no on-call)

O'Dell HVAC GroupLondon, ON, CA
Full-time

O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada.Our success is fueled by our people‑first cultur... Show more

 • Promoted

Maintenance Supervisor - 2nd Shift

Dessert Holdings Inc.London, ON, CA
Full-time

Maintenance Supervisor - 2nd shift.Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North... Show more

 • Promoted

Community Service Worker at CNIB Ontario West

CNIBLondon, ON, CA
Full-time

Enhance community living as a Community Service Worker with CNIB in Ontario West.Support various home-based programs by managing volunteer activities and providing essential participant support.Thi... Show more

 • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingLucan Biddulph, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Assistant Supervisor in Food Production

Maple Leaf Foods IncLondon, ON, CA
Full-time

Advance your career as an Assistant Supervisor at Maple Leaf Foods, focusing on safe production practices and team leadership.This full-time role is pivotal to our operational success.Reporting to ... Show more

 • Promoted

Customer Service Coordinator I - ALCC

Arthrex GmbHLondon, ON, CA
Full-time

Customer Service Coordinator to deliver the Arthrex Experience on every interaction in accordance with company standards, policies and procedures.Join our talented team at a global medical device c... Show more

 • Promoted

Client Service Coordinator

Bayshore HealthCareLondon, ON, CA
Full-time

Reporting to the Senior Manager, Business Infrastructure, the Client Service Coordinator is the front line of customer service to ensure our client gets the right medical supplies on time and the o... Show more