Operations Officer - 56924

We are seeking a detail-oriented and proactive Operations Officer II to join a dynamic Business Banking Operations team. This role is ideal for a professional with a strong background in administrative operations and a foundational understanding of Anti-Money Laundering (AML) compliance.

As an Operations Officer II, you will manage the end-to-end processing of commercial deposit accounts. Your primary focus will be on opening new accounts, managing signing authority changes, and ensuring all documentation aligns with strict banking compliance and AML standards. This role requires a high degree of accuracy, the ability to thrive in a fast-paced environment, and a commitment to meeting established Service Level Agreements (SLAs). You will play a critical role in the commercial account lifecycle, ensuring that all legal and regulatory requirements are met while providing seamless support to internal partners.

Duration : 1 Year (Extension / Conversion possible)

Location : Markham, Ontario

Work Format : Hybrid (4 days onsite, 1 day remote alternating bi-weekly between Monday and Friday).

Schedule : Monday – Friday, 8 : 30 AM – 5 : 00 PM (Occasional overtime may be required).

Pay Rate : $23.13 per hour.

Advantages

Professional Growth : Gain specialized experience in Commercial Banking compliance and AML protocols.

Hybrid Flexibility : Enjoy a balanced schedule with a mix of in-office collaboration and remote work.

Long-Term Potential : This is a 1-year contract with the possibility of both extension and permanent conversion based on performance.

Supportive Environment : Work within a structured team of 16, supported by Lead Officers and a dedicated Manager.

Responsibilities

Account Management : Open new commercial deposit accounts and additional accounts via Letters of Direction.

Documentation Review : Obtain, compile, and meticulously check supporting documents to ensure they meet legal, regulatory, and AML compliance standards.

Request Processing : Execute account change requests for existing commercial clients, including updates to signing authorities.

Queue Management : Monitor and manage incoming work queues to ensure timely processing and adherence to team benchmarks.

Collaboration : Attend team meetings and use MS Teams to communicate effectively with internal stakeholders and partners.

Risk Mitigation : Review and interpret complex legal documents to minimize risk and ensure operational integrity.

Qualifications

Experience : 2–4 years of experience in administrative or operational roles (previous experience as an Operations Officer is highly preferred).

Education : High School Diploma required; Post-Secondary education is considered a strong asset.

Technical Skills :

• Proficient in MS Office Suite (Basic Excel knowledge required).

Fast and accurate typing skills (minimum 60–65 wpm).

Comfortable learning new host applications and banking systems.

Compliance Knowledge : Basic understanding of AML (Anti-Money Laundering) compliance.

Soft Skills :

Strong oral and written communication skills.

Ability to work under pressure and manage high volumes of work.

Summary

If you are interested in the operations officer role please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.