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Real Estate Financing Coordinator
Real Estate Financing CoordinatorLaurentian Bank • Montreal, Quebec, Canada
Real Estate Financing Coordinator

Real Estate Financing Coordinator

Laurentian Bank • Montreal, Quebec, Canada
13 days ago
Job type
  • Full-time
Job description

Founded in Montreal in 1846, Laurentian Bank is committed to serving its customers and fostering deep relationships with specialized groups. Laurentian Bank runs operations across Canada – primarily in Québec and Ontario – as well as in the United States and competes where it sees market opportunity and has an edge, while harnessing the power of partnerships and collaboration.

This role sits within Laurentian Bank.

Reporting to the Senior Manager, Client Experience, the incumbent supports the different business centres and the managing of Small Business clients and requests.
He/she supports the team by preparing ancillary documentation for the business development team, file compliance and follow ups. The incumbent may also be assigned to special projects related to compliance, customer service, or certain programs specific to commercial clients.

Responsibilities
  • Efficiently answer calls received at the Commercial Banking Centre and provide courteous, high-quality service
  • Follow-up and handle documents related to the opening of commercial clients' transactional products
  • Provide clients with information on documentation or file progress and offer first-level support with regard to the Bank's products and services
  • Prepare ancillary documentation for account managers or clients, send required forms and documents and ensure follow-up
  • Help the business development team by performing any administrative tasks
  • Work with account managers to resolve administrative or operational issues
  • Properly complete, update and archive all reports necessary for the required controls
  • Perform all tasks of a similar or general nature requested by his/her superior or required for the position

Qualifications
  • College diploma (DEC) in business administration, accounting or a related field
  • Minimum 3 years' customer service experience, including at least 1 year working with commercial clients
  • Basic knowledge of the operations of a commercial financing centre
  • Ability to manage and prioritize numerous competing requests
  • Excellent customer service skills
  • Enthusiasm
  • Thoroughness
  • Autonomy
  • Drive
  • Team spirit

What Laurentian Bank has to offer you

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering:

  • The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
  • Total compensation: Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
  • Work model: We prioritize a hybrid work model based on business needs.
  • Stock purchase plan: Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
  • Time off: In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees. Plus, as an extra perk, you also get a paid day off to celebrate your birthday.
  • Health and wellness: Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
  • Group insurance and pension: We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
  • Financial benefits: As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products. Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority. Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive. To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.

We strive to offer a flexible and accessible work experience that is inclusive of everyone. If at any time you need an accommodation, please let us know.

PIPEDA

We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.

We also use artificial intelligence (AI) tools during parts of our recruitment process to support fair and efficient hiring decisions.

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Real Estate Financing Coordinator • Montreal, Quebec, Canada

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