Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.
Key job responsibilities
- Support, mentor, and motivate your hourly workforce
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
A day in the life
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct planning sessions with your team, coaching them through operational challenges while developing their leadership capabilities. On a typical day, you'll partner cross-functionally with teams such as Quality, HR, and Safety to implement scalable process improvements that could impact 200+ associates across multiple workflows. You'll diagnose root causes of performance gaps using advanced analytics, facilitate alignment meetings with senior leadership on department-level goals, and make data-driven decisions that balance competing priorities. You would leverage your strategic thinking to review department-wide metrics, and plan initiatives that directly impact millions of customer orders while maintaining high levels of engagement, safety, quality, and productivity standards.
BASIC QUALIFICATIONS
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience in the management of large teams (50+ members)
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
- Experience in one or more of the following industries: shipping/logistics distribution centers, manufacturing environments, hospitality, healthcare, retail, and customer-facing / customer-service environments
- Experience using strong customer service, communication, and interpersonal skills
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
Area Manager II, YEG1 • Leduc County, Alberta, CAN
Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care.What began as a personal m... Show more
This is a field service position responsible for equipment installation, troubleshooting, repair and maintenance.Responsibilities include commissioning control systems and integrated rig equipment ... Show more
Western operates contract drilling services across Canada and maintains a United States presence through Stoneham Drilling.Within Canada, Western also provides well servicing and high-quality renta... Show more
Working under the framework of Johnson Controls Continuous Improvement & Production system, will assess current state performance, identify gaps, visualize and establish a plan to get to the future... Show more
Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently, both in and out of our restaurants.We are changing the face of fast food, starting c... Show more
We are looking for a passionate Shift Manager to grow our leadership team.As a Shift Manager, you’re committed to being your best self and working with integrity as you learn how to operate multimi... Show more
PetSmart does Anything for Pets – JOIN OUR TEAM!.At PetSmart, Anything for Pets begins with our people.Every associate plays a vital role in creating meaningful experiences for pets and their famil... Show more
A leading restaurant chain in Canada is seeking a passionate Shift Manager to join their team.In this role, you will exemplify exceptional leadership skills, coach employees, and enhance guest expe... Show more
Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America.We offer over 125 years of expertise in indust... Show more
Elevate the guest experience as a dedicated Shift Manager.Showcase exceptional leadership, coach your team, and enhance operations while passionately embracing the world of hospitality.In this pivo... Show more
Excel as a Senior Field Superintendent with Horizon Drilling in Leduc, overseeing field operations with a focus on compliance and safety.Bring your extensive drilling experience to our dynamic team... Show more
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse a... Show more
Horizon Drilling is hiring a Field Superintendent to join our team in our Leduc location!.Corporate) is an oilfield service company which provides contract drilling services through Horizon Drillin... Show more
Step into a challenging Project Engineer role at Ensign, preferably located in Nisku or Texas.This position supports field operations and the design of advanced mechanical systems.In this full-time... Show more
Food served fast does not have to be a typical fast‑food experience.Chipotle has always done things differently, both in and out of our restaurants.We are changing the face of fast food, starting c... Show more
Drive branch success at Messer as an Industrial Gas Branch Manager II.Manage branch activities ensuring customer satisfaction and profitability while fostering a culture of safety and team developm... Show more
Enhance operational success as the Branch Operations Manager at Messer in Nisku, Alberta.Drive sales and service while prioritizing customer satisfaction and team performance daily.This management ... Show more
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts.As a team lead, you will deploy partners and delegate tasks to create the St... Show more
The Store Manager manages and oversees daily retail operations, including visual merchandising, recruitment, training, scheduling, and inventory management.Ensures all store standards align with co... Show more
Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America.We offer over 125 years of expertise in indust... Show more
