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Site Reliability Engineer II

Site Reliability Engineer II

TD BankOld Toronto, ON, Canada
30+ days ago
Salary
CA$76,800.00–CA$115,200.00 yearly
Job type
  • Full-time
Job description

Lieu de travail : Toronto, Ontario, Canada

Horaire : 37.5

Secteur d’activité : Solutions technologiques

Détails de la rémunération : $76,800 - $115,200 CAD

La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD.

Description du poste :

Provides a broad range of systems / application support, research and analysis, administration, performance availability monitoring and management for own area.

CUSTOMER

  • Provide effective day-to-day support for applications / systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents while prioritizing and monitoring client satisfaction.
  • Ensure timely notification and escalation of possible issues / problems, options and recommendations.
  • Responsible for incident management (2nd level), monthly maintenance, state of health monitoring, and SLA maintenance.
  • Continuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoring applications / systems, ensuring availability targets are met.
  • Provide technical leadership to improve the design and operation of systems in alignment to reliability engineering best practices and overall Technology and Bank strategies.
  • Influence and partner with key technology and product team members in the design and development of solutions that promote automation and the elimination of toil.
  • Develop deep relationships with Product Owners, Tech Leads and Ops to build transparency and help foster end-to-end accountability of products and services.

SHAREHOLDER

  • Monitor system lifecycles, ensuring specifications and functionality support business objectives and architecture decisions, undertaking re-development, as required.
  • Provide Disaster Recovery support by assisting in defining / reviewing disaster recovery plans and by participating in testing.
  • Assess and analyze optimization opportunities to the operational environment to improve performance and / or resource utilization.
  • Ensure effective change management discipline is used.
  • Identify / implement process improvements to enhance revenue, customer experience and / or reduce costs.

    • EMPLOYEE / TEAM

  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation, and teamwork.
  • Keep current on emerging trends / developments and grow knowledge of the business, related tools, and techniques.
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce.

    • BREADTH & DEPTH :

  • Works independently in a senior / lead role on a diverse range of tasks.
  • Subject matter expert and consults with clients, team, and / or project team to provide technical guidance.
  • Leads the support of highly complex and / or comprehensive applications / systems and / or business lines.

    • EXPERIENCE AND / OR EDUCATION

  • Min of 8 years’ experience managing a team of SMEs responsible for ensuring platform stability, scalability, and reliability.
  • Expert with Performance testing tool – JMeter / LR and APM / Log analysis tools.
  • Excellent Soft Skills including Speaking / presentation skills in a professional environment.

    • LI-Tech

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    Site Reliability Engineer • Old Toronto, ON, Canada