Team Lead Merchandiser - Kitchener

Merchandising Team Lead

This is an exciting chance to join a retail merchandising team where we are bringing high-quality nut products across Canada. We're looking for a Merchandising Team Lead to oversee independent contractors in your region as they showcase Tasty Joe's Nuts and other bulk nut products within a big box grocery store.

You'll hit the ground running by recruiting, training, and coaching your team, ensuring our brand standards and merchandising strategies shine in every store. We want someone who can bring energy, creativity, and a knack for building great relationships—both with contractors and store staff. If you've got a passion for visual displays, sales, and leading teams to success, we'd love to hear from you.

We value people who are resourceful, open-minded, and ready for growth. If you're looking to take on a leadership role with a growing company (and happen to be nuts about nuts), this could be a great fit for you!

Coverage Region:

MILTON / KITCHENER / WATERLOO / FERGUS / GUELPH / GEORGETOWN / CAMBRIDGE

1. Team Management & Leadership

• Oversee Independent Contractors: Support the recruiting process, train, and manage a team of independent contractors to execute store visits and merchandising tasks.
• Accountability: Ensure your team meets all outlined responsibilities, holding both them and yourself to high standards of performance.

2. In-Store Merchandising & Execution

• Bulk Section Maintenance: Maintain clean bulk sections, accurately order products, and keep shelves full at all times.
• Inventory & Ordering: Keep sufficient backroom stock of fast-moving SKUs, utilizing sales data to optimize product selection.
• Full-Service Requirements:
• Fill bulk sections, gondolas, and other areas with available inventory.
• Provide full service and maintenance of flowers (potted plants, tropicals) at each assigned store.
• Handle seasonal tasks, such as audits of Intuit Turbo Tax displays across various retail banners.
• Planogram & Pricing Compliance: Ensure all products are merchandised according to client expectations—fully stocked, properly priced, and in compliance with planograms.

3. Relationship Building & Store Engagement

• Store Engagement: Develop strong relationships with store management and staff to drive sales and secure incremental displays.
• Coverage & Support: Step in to provide in-store coverage if there is a vacancy in contractor scheduling.
• Exception Report Follow-Up: Review and address any missed calls or merchandising inconsistencies.
• Store Visits: Visit stores daily to evaluate conditions, provide guidance, and address any issues on the spot.

4. Reporting & Analytics

• Data Analysis: Leverage sales data to optimize SKU selection and improve merchandising strategies.
• Reporting: Generate and interpret sales reports, providing insights to the wider team and making data-driven decisions to maximize results.
• Continuous Improvement: Identify opportunities for process enhancements and share best practices across your region.

Core Competencies

Hard Skills

• Sales Experience: 2–3 years in merchandising, consumer packaged goods, or a similar field with exposure to major customers.
• Computer Literacy: Proficiency in Outlook, Word, and the ability to learn or use CRM/reporting tools.
• Driving Requirements: Valid driver's license and access to a reliable vehicle.
• Business Acumen: Strong customer focus and the ability to understand key business drivers, design sales reports, and interpret analytics.

Soft Skills

• Communication: Excellent interpersonal, oral, and written communication skills.
• Organization & Detail-Orientation: Capable of juggling multiple tasks in a fast-paced environment while maintaining high accuracy.
• Adaptability: Thrives on change and can realign objectives quickly.
• Leadership & Coaching: Ability to inspire, motivate, and hold a team accountable for their work.
• Positive Attitude & Collaboration: A positive, outgoing personality that fosters teamwork and constructive relationships with both internal and external stakeholders.

Our Commitment:

• Enduring Success: We are not just about achieving success; we're about sustaining it. As a market leader in quality and innovation, we foster a fun culture where both employee and client aspirations can be realized.
• Delivering on Promises: We are passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations.
• Core Values: Our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive.
• Sustainability: We prioritize sustainable suppliers and work with vendors and clients to offset the environmental impact of our programs, contributing to a greener future.
• Diversity and Inclusion: We are dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes.

We are committed to providing accommodations for people with disabilities. Accommodations are available upon request. Please contact our Human Resources department for more information. We thank all those who apply, however, only selected candidates will be contacted.

#BMI1