Senior Systems Developer / Integrator, Dynamics 365

Requisition ID : 20476

Department : Finance and Corporate Services Dept.

Service : Information Technology Services

Branch : CRM, Digital Experience and Productivity Solutions

Employment Type : 1 Full Time Temporary Position

Work Hours : 35 hours per week

Affiliation : CIPP

Salary Information : $93 764,58 - $114 097,62 annually (2025 rates of pay)

Location : 100 Constellation, Nepean

City : Ottawa, ON

Job Category : Information Technology

Application Close : JOB SUMMARY

The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.

You are responsible for : researching, architecting, designing, developing, customizing, enhancing and / or integrating large-scale applications / solutions for assigned clients in response to new or changing business requirements and / or for assigned projects; maintaining these applications / solutions; and providing client technical support.

You are also responsible for : writing and maintaining systems documentation; ensuring all code is managed appropriately by using software configuration management tools; following the approved project lifecycle (PLC), as appropriate; ensuring solutions are made bilingual and comply with the Accessibility for Ontarians with Disabilities Act (AODA) Web Content Accessibility Guidelines 2.0 AA (WCAG 2.0 AA); mentoring / coaching of other developers; and performing tests on enhancements / new development.

This position offers an exciting opportunity to join the City of Ottawa ITS CRM team, as the city continues to implement its core CRM platform. In addition to the regular duties of a Senior Systems Developer Integrator, this position will also be responsible for configuration and customization of the Dynamics 365 (D365) platform while working with the City’s various D365 projects and operational teams. Other key duties include D365 solution support, performing code reviews, mentoring staff, working with Technical Architects, and overseeing release management and Continuous Integration & Continuous Deployment processes for the City’s D365 platform.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree or college diploma in information management, information technology, or related field

Minimum of 5 years of progressively more responsible experience in applications development and / or integration, including experience writing and supporting applications with databases.

Desirable Qualifications :

• Development : Microsoft ASP, VB, C#, C++ and .Net programming languages; Java 7 / 8, Java Server Faces, Spring / Struts, Java EE; Python, Perl, PHP; Web services (XML, SOAP, REST, JSON); HTML5, CSS, XML, JavaScript; ColdFusion; PowerBuilder version 6.5 to 8.0
• Databases : Oracle 11g / 12c and higher, SQL Server 2014 / 2016, MySQL; PL / SQL and T-SQL for creation of procedures and packages; relational and non-relational (i.e. no-sql) database technologies; tuning query performance and logical data modelling concepts
• Servers : Oracle Application Server Technologies; Apache, Tomcat, IIS, WebLogic, WebSphere, nginx; Unix / Linux / Windows Server
• Office : development using Microsoft Office Suite tools and SharePoint
• Testing : Unit, regression and load testing; Test plan creation
• System / Software Development Life Cycle
• n-tier Architecture Design
• Configuration management (Ansible, Jenkins)
• Creation of technical and non-technical documentation
• ITIL knowledge

KNOWLEDGE

For all positions :

For Business Intelligence (BI) positions :

IBM Cognos BI, IBM Cognos Analytics, IBM InfoSphere DataStage are desirable

For Enterprise Content Management (ECM) positions :

For Enterprise Service Bus (ESB) positions :

Oracle SOA Suite, including WebLogic, Oracle Service Bus (OSB), Solaris UNIX and Web Service Architectures / Infrastructure are desirable

For Geographic Information System (GIS) positions :

ESRI ArcGIS, Autodesk AMP, Powerbuilder, Safe Software FME are desirable

For SAP positions :

For Web Developer positions :

COMPETENCIES, SKILLS AND ABILITIES

WHAT YOU NEED TO KNOW

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.

The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request.