POSITION SUMMARY
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or . equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Notification to Applicants: The Westin Harbour Castle Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email
Front Desk Clerk • Toronto, ON, Canada
Front Desk | King Tap Kings West.WE ARE CURRENTLY SEEKING INDIVIDUALS WITH EVENING AND WEEKEND AVAILABILITY.First impressions are everything, and our Front Desk team sets the tone for an unbeatable...Show more
The cities near Old Toronto, ON that boast the highest number of clerical jobs are:.The 10 cities near Old Toronto, ON that have the most job openings are:.The 10 most popular job searches in Old T...Show more
Lead hospitality excellence in the role of Front Desk Supervisor, focusing on guest service and operational management.This full-time position requires a professional demeanor and strong leadership...Show more
A global automotive technology company in York Region is seeking an Office Management Assistant to provide administrative support at its corporate offices in Aurora.The role includes managing visit...Show more
A financial services firm in Toronto is seeking a Receptionist & Office Operations Coordinator to enhance client and employee experiences.This role manages reception duties, oversees office operati...Show more
Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to de...Show more
A leading educational institution in Toronto seeks an IELTS Test Centre Receptionist and Clerk to provide dedicated front-line support to candidates.Responsibilities include managing registrations,...Show more
A dynamic fitness brand in Toronto is seeking a passionate individual for a part-time role.You will welcome members with enthusiasm, present the fitness concept to potential clients, and assist in ...Show more
Take charge as the first point of contact in a thriving veterinary clinic.Your role involves supporting clients, managing appointment flow, and ensuring a well-organized front desk environment.As a...Show more
A prominent energy company in Toronto seeks a Receptionist to manage front desk operations, greet visitors, and coordinate meetings.Candidates should have over 5 years of front desk experience and ...Show more
A modern physical therapy company in Canada is seeking knowledgeable Front Desk Associates to provide exceptional service while managing the clinic's schedule and operations.Candidates should have ...Show more
Park Medical Aesthetics is an experienced, physician‑led team providing skin treatments and injectables.We offer competent, kind, and sensitive assessments and treatments to ensure clients feel ref...Show more
A leading automotive group in Toronto is looking for a full-time Receptionist & Office Administrative Assistant at their National Offices.This role involves managing reception duties, handling inqu...Show more
The Office & Front Desk Administrator is a key member supporting various departments and stakeholders.In this role, you will be the first point of contact for the company and handle general office ...Show more
A community living organization in Toronto is seeking a Residence Services Representative.The role involves responding to student and guest inquiries, managing operational duties at the front desk,...Show more
A community healthcare provider in Toronto is seeking a Temporary Part-time Receptionist.The ideal candidate will excel in customer service and possess strong organizational skills.Responsibilities...Show more
A leading fitness organization in Toronto is looking for a Customer Service Representative (Motivator) to enhance the Member experience at the Club.You will engage with Members and potential custom...Show more
Step into an impactful role as a Front Desk Receptionist, where your customer service skills and administrative talents create a welcoming environment! Perfect for those who love assisting families...Show more
