Payroll Specialist

In Your Role You Will

•Process bi-weekly, semi-monthly, and monthly payroll for employees in Alberta, British Columbia, and Ontario, ensuring accuracy and adherence to payroll deadlines.
•Manage and resolve payroll discrepancies and issues promptly and effectively.
•Coordinate with HR, IT and Finance teams to ensure accurate employee data management in the HRIS (Human Resources Information System) and payroll systems.
•Stay updated on provincial payroll legislation and labor laws in Alberta, British Columbia, and Ontario to ensure compliance.
•Prepare and submit payroll-related reports, including tax filings, WCB (Workers' Compensation Board) reports, and union dues calculations.
•Respond to employee inquiries regarding payroll matters, including pay discrepancies, deductions, and tax withholdings.
•Support HR initiatives and programs related to payroll and benefits improvements and collective agreement changes.
•Collaborate with the HRIS Specialist to resolve system issues and ensure seamless payroll processing.
•Manage year-end payroll activities, including preparation of T4s, ROEs (Records of Employment), and other statutory reporting requirements.
•Uphold high standards of customer service excellence in all interactions and deliverables
•Coordinate and administer employee benefits programs such as health insurance, dental and vision plans, life insurance, retirement plans, pension and other voluntary benefits.
•Coordinate open enrollment periods, plan renewals, contract premium updates, ensuring compliance with payroll deadlines.
•Serve as the primary point of contact for employee inquiries regarding benefits coverage, eligibility, claims, and related issues.
•Collaborate with benefits providers and brokers to resolve issues and ensure accurate administration of benefits programs.
•Verify and input employee data changes, including new hires, terminations, salary adjustments, and deductions.

***Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

You are someone who takes ownership of your work and approaches challenges with curiosity, professionalism, and a commitment to continuous improvement. You enjoy learning new things, collaborating with others, and finding solutions that make processes better for employees and the organization.
In addition, you bring:
• 3–5 years of experience in Canadian payroll and benefits administration
• Payroll Compliance Professional (PCP) or Payroll Leadership Professional (PLP) designation, or a desire to pursue professional payroll education
• Strong understanding of payroll legislation, employment standards, and benefits administration practices
• Experience working with unionized payroll environments considered a strong asset
• Confidence working with technology and an eagerness to learn and embrace new HRIS and payroll systems
• Excellent communication and relationship-building skills with the ability to work effectively with employees, managers, vendors, and colleagues
• Strong attention to detail while balancing multiple priorities in a fast-paced environment
• A proactive, solution-focused mindset and willingness to step up when needed to support the team
• Commitment to confidentiality, integrity, and exceptional customer service
Most importantly, you are a team player who values collaboration, enjoys learning, and wants to contribute to a workplace where people genuinely support one another and take pride in the impact of their work.

Why Join Our Payroll & Benefits Team?
• Be part of a small, supportive, and highly collaborative team
• Develop expertise across multiple provinces, collective agreements, pension plans, and benefit programs
• Work with evolving HRIS and payroll technologies in a growing organization
• Enjoy meaningful work that directly supports more than 800 employee-owners
• Learn something new every day in a role that combines technical expertise, problem-solving, and people support
• Join an employee-owned organization where your voice, ideas, and contributions truly matter

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

• Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
• Work/life balance
• Learning and career development opportunities
• Competitive wages and salaries
• Paid vacation and benefits for eligible employees
• Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
• Matching RRSP plan for eligible employees within Alberta
• Professional development opportunities and job-related training
• Employee and Family Assistance Program
• Long Service Milestone rewards
• Employee referral bonus program
• A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.

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