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Hays
Operations ManagerHays • Edmonton
Operations Manager

Operations Manager

Hays • Edmonton
8 hours ago
Job type
  • Full-time
Job description

Your newpany

  • Join a growing and forward-thinking real estate organization with a substantial multi-family residential portfolio.
  • Work alongside senior leadership to drive operational excellence, portfolio performance, and resident satisfaction.
  • Be part of a collaborative environment focused on growth, accountability, and long-term asset value creation.
  • Play a key leadership role overseeing property management, leasing operations, and portfolio strategy.
Your new role
  • Lead the overall operational, financial, and leasing performance of a residential rental portfolio.
  • Provide strategic direction and oversight to Regional Property Managers and site teams.
  • Develop and execute leasing strategies, rental pricing, incentive programs, and occupancy initiatives.
  • Own annual operating and capital budgets, forecasts, and portfolio financial performance.
  • Monitor portfolio KPIs including occupancy, renewals, revenue growth, and operating expenses.
  • Oversee contractor agreements, vendor relationships, capital planning, and preventative maintenance programs.
  • Collaborate with marketing teams to align leasing campaigns, resident engagement initiatives, and lease-up strategies.
  • Ensurepliance with residential tenancy legislation,pany standards, and operational best practices.
  • Drive team development through coaching, performance management, and leadership support.
  • Utilize property management systems and reporting tools to support data-driven decision making and portfolio performance.
What you'll need to succeed
  • 8-12 years of progressive experience in residential property management, multi-family operations, or real estate asset management.
  • Minimum 5 years of leadership experience overseeing property management teams or multi-site portfolios.
  • Experience managing residential portfolios of 500+ units across multiple assets.
  • Strong background in budgeting, forecasting, financial reporting, and capital planning.
  • Proven success developing leasing strategies and driving occupancy, retention, and revenue growth.
  • Experience leading and developing Property Managers, Regional Property Managers, Leasing Professionals, and Building Operations teams.
  • Strong understanding of residential tenancy legislation, building operations, vendor management, and regulatorypliance.
  • Experience with Yardi Voyager orparable property management software.
  • Excellent leadership,munication, analytical, and stakeholder management skills.
  • Experience collaborating with marketing teams on leasing campaigns and resident engagement initiatives is highly preferred.
What you'll get in return
  • Opportunity to lead a growing residential portfolio and influence strategic business decisions.
  • Exposure to executive leadership and portfolio-wide operations.
  • Autonomy to drive operational efficiencies and business performance.
  • Collaborative and entrepreneurial work environment.
What you'll need to do now
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