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Misericordia Health Centre
Nurse 2 - Health Links - Info SanteMisericordia Health Centre • Winnipeg, MB, CA
Nurse 2 - Health Links - Info Sante

Nurse 2 - Health Links - Info Sante

Misericordia Health Centre • Winnipeg, MB, CA
4 days ago
Job type
  • Temporary
Job description

Position Overview

Answers calls for a 24 hour/day, 7 day/week telephone health information and referral assistance service.

  • Provides professional assessment of caller's need(s), basic health related information, assistance with decision-making related to need for professional health care, including appropriate care level and urgency, assistance with resource identification/referral and follow-up.
  • Uses education, experience, approved written protocols/criteria and the nursing process to provide service.
  • Documents demographic data and caller encounter on the electronic health record.
  • Understands and practices principles of client empowerment and health promotion.

Experience

  • A minimum of three (3) to five (5) years in an Emergency Department or Community Health required.
  • A combination of areas including Medical/Surgical, Mental Health and Maternal/Child Health considered.
  • Experience with phone line, crisis intervention and Windows or Outlook preferred.

Education (Degree/Diploma/Certificate)

  • Graduate of an approved Registered Nursing educational program.
  • It is recommended that, at minimum, staff possess the BLS training.

Certification/Licensure/Registration

  • Responsible for maintaining and providing proof of registration with the College of Registered Nurses of Manitoba (CRNM).
  • It is recommended that, at minimum, staff possess the BLS training.

Qualifications and Skills

  • Fluency in English required, in French desired and other languages an asset.
  • Scope of practice as documented in the Regulated Health Professions Act (RHPA).
  • Demonstrated advanced triage or assessment skills.
  • Demonstrated basic keyboard skills required.
  • Excellent communication and advanced triage or assessment skills required.
  • Ability to quickly establish good rapport with callers, while accepting limitations, setting and maintaining boundaries needed.
  • Must display a non-judgmental, caring and supportive attitude and understand the reality of being an ambassador for the WRHA, Misericordia Health Centre, Health Links-Info Santé and the nursing profession.
  • Assumes responsibility for professional growth and development. Receives on the job orientation.
  • Has a strong desire to learn and try new things.

Physical Requirements

  • Physical health to meet the requirements of the position.
This Indefinite term may expire subject to twenty-four (24) hours of notice of the current incumbent returning to their position.
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Nurse 2 - Health Links - Info Sante • Winnipeg, MB, CA

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