Job Description
:Start date: July 27th 2026Location : Montreal (hybrid)
Make a Meaningful Impact on Health and Recovery
Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys? Join Sun Life’s Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery.
We’re looking for empathetic, analytical, and strategic thinkers—especially those with frontline healthcare experience—who are ready to bring their expertise to a role that blends clinical insight, data-driven decision-making, and human connection.
What You’ll Do
Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
Use data and analytics to inform decisions and identify trends in recovery and return-to-work outcomes.
Build strong, trust-based relationships with clients, employers, and healthcare providers.
Communicate with empathy and clarity, guiding clients through their absence and return-to-work journey.
What Sets You Apart
Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support)
Bachelor’s degree in Healthcare, Kinesiology or Business
Demonstrated strength in these key skills:
- Emotional Intelligence
- Crisis Intervention
- Case Management
- Rehabilitation Techniques
- Analytical Skills
- Critical Thinking
What You Need to Succeed
Bilingualism (French, English, both oral and written) is required to answer calls from English and French speaking clients across Canada and worldwide.
3-5 years of professional experience, ideally in healthcare or case management
Strong analytical and decision-making skills
Resilience and adaptability in fast-paced, emotionally complex situations
Comfort with digital tools and multiple platforms
A collaborative, team-first mindset
Why Join Us?
A comprehensive training program and continuous learning opportunities
A supportive, inclusive, and purpose-driven culture
Competitive compensation, benefits, and wellness programs
Opportunities for career growth and internal mobility
A chance to make a real difference in people’s lives
Curious about the role?
Follow a day in the life of a Sun Life DCM:
When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.
In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to .
We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Job Category:
Claims - Life & DisabilityPosting End Date:
07/06/2026Bilingual Disability Case Manager • Trois, Rivieres, Quebec
BILINGUAL (French & English) SOCIAL WORKER.Casual, Fixed Term Contract: Up to 16hrs/week.Location: Remote (anywhere in Canada) .This position will assist in supporting persons living with lung canc... Show more
We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States.Our approach focuses on long-term alignment and success... Show more
Temporary Associate Product Program Manager (18 months).The Temporary Associate Product Program Manager is an integral member of the Product Management team responsible for maintaining operational ... Show more
Bilingual Manager Life and Disability Claims Management.Location: Remote anywhere in Canada or Hybrid if close to an office.The total target compensation (TTC) range, including salary and target bo... Show more
BET99 is Canada’s Premiere Online Sportsbook and Casino.Since launching in 2020, we have continuously innovated the online gaming landscape, rapidly growing our customer base and expanding our inte... Show more
BET99 is Canada’s Premiere Online Sportsbook and Casino.Since launching in 2020, we have continuously innovated the online gaming landscape, rapidly growing our customer base and expanding our inte... Show more
Major Responsibilities of the Role:.As a Mabe Customer Service Specialist, you will receive inbound calls from our customers within Canada.You will be responsible for the effective and efficient ha... Show more
At MSH, passion meets profession.We're a team of dedicated enthusiasts who find genuine fulfilment in what we do, and we're looking for someone who feels the same way.Are you a medical professional... Show more
Senior Clinical Data Manager | Small CRO | Full Time | Remote, Canada.Our client is a well-established Small CRO based in the Toronto Area and known for providing top-notch clinical solutions to a ... Show more
Deputy General Counsel – Employment Law (Canada).Legal Guild – Employment Risk & People Infrastructure.We’re not hiring legal help—we’re bringing on a founding partner to help design the employment... Show more
Chef d’équipe du service à la clientèle, bilingue (français/anglais).Échelle salariale de 55 000$ - 65 000$ (selon l’expérience), plus une prime.Avantages sociaux incluant une couverture santé, den... Show more
NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements.The company, which was set up in 1981 to help the nascent IT industry o... Show more
Major Responsibilities of the Role:.As a Mabe Customer Service Specialist, you will receive inbound calls from our customers within Canada.You will be responsible for the effective and efficient ha... Show more
Bilingual Manager Life and Disability Claims Management.Location: Remote anywhere in Canada or Hybrid if close to an office.The total target compensation (TTC) range, including salary and target bo... Show more
Location: Canada (Greater Toronto or Moncton).We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States.Our appro... Show more
Deputy General Counsel – Employment Law (Canada).Legal Guild – Employment Risk & People Infrastructure.We’re not hiring legal help—we’re bringing on a founding partner to help design the employment... Show more
At MSH, passion meets profession.We're a team of dedicated enthusiasts who find genuine fulfilment in what we do, and we're looking for someone who feels the same way.Are you a medical professional... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Work for yourself, but with us!.Align, a division of McCarthy Tétrault LLP, pairs high caliber independent contract lawyers with our clients who need legal support.Align, successful applicants will... Show more
Temporary Associate Product Program Manager (18 months).The Temporary Associate Product Program Manager is an integral member of the Product Management team responsible for maintaining operational ... Show more
