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Sun Life
Senior Business & Systems ConsultantSun Life • Sun Life Waterloo King
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Senior Business & Systems Consultant

Senior Business & Systems Consultant

Sun Life • Sun Life Waterloo King
14 days ago
Job type
  • Full-time
Job description

Job Description

:

At Sun Life, we work together, share common values, and encourage growth and achievement. We offer many career paths that attract a wide variety of talent and skills. Follow a path that lets your talents shine.

Reporting to the Manager, Business & Systems Analysis Chapter, the Senior Business & Systems Consultant has deep knowledge of a wide variety of business concepts, practices, and procedures as they relate to IT and general operations; they rely on their expertise, experience, and judgment to plan and achieve goals, and to do a variety of tasks. The Senior Business & Systems Consultant conducts needs analysis, writes requirements/user stories, collaborates with others for system design; and supports the team to increase productivity and reduce costs.

What will you do?

  • Understand the big picture to define business capabilities and go forward roadmap.
  • Analyze and define user needs and translate them into requirements/epics/user stories/data mapping documents.
  • Analyze and document how systems, processes, procedures, and clients will be impacted by future development with a focus on the links between processes and systems throughout the organisation.
  • Create and/or provide comments into internal and external communications and user documentation.
  • Review and provide comments on business and technical documentation.
  • Support business on the roll-out of what has been developed with a focus on end-to-end validation.
  • Act in an advisory capacity as well as coach/mentor Business & Systems Analysts.

What do you need to succeed?

  • Able to lead large scale transformational work
  • Experience supporting business architecture work
  • Extensive knowledge of strategy tools and frameworks
  • Experience leading the strategic planning process
  • Understanding of journey mapping and service design
  • Experience with business capability identification and mapping
  • Experience with vendor selection (RFP/RFI processes)
  • Experience building out complex business cases
  • Exceptional communication and presentation skills (needs the ability to tell stories through presentations)
  • Ability to build and communicate presentations to senior executives
  • University degree in business or technology or equivalent experience.
  • 5 to 10 years of progressive experience as a Business & Systems Consultant with both waterfall and agile methodologies.
  • Demonstrate knowledge of business and/or technology platforms or ability to learn about technology and digital products.
  • Experience in supporting customer facing operations is an asset.
  • Experience working with client-facing technologies/digital engagement platforms.
  • As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is requiredfor Quebec onlyfor the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.
  • Knowledge of Design Thinking principles
  • Knowledge of financial services industry is an asset.
  • Experienced in transformational system work, moving from legacy system to modern system.
  • Strong understanding of privacy, compliance, control, and security requirements.
  • Skilled in test execution and understanding the outcomes.
  • Strong leadership and communication skills with the ability to communicate clearly and simply both complex business and technical concepts and align organization on decisions.
  • Ability to work and demonstrate cooperation in a matrixed team environment.
  • Experience with data & integration modelling.
  • Experience with project estimating.
  • Experience with Business case development and modelling.
  • Experience with vendor engagement.
  • Excellent multitasking, prioritization, and time management skills.
  • Comfortable working in ambiguous environments.

What’s in it for you?

  • An environment of continuous learning and improvement.
  • A friendly, collaborative, and inclusive culture in an interactive team environment.
  • Being part of our journey in developing the next greatest digital experience.
  • Working together, sharing common values, and encouraging growth & achievement.
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Senior Business & Systems Consultant • Sun Life Waterloo King

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