Order Entry Clerk

Job Description

Job DescriptionIf you’re looking for a role where you’ll be set up for success, supported, and given autonomy, this could be the position you’ve been waiting for. We’re AGM () , and over the past 10 years we’ve specialized in power transmission and industrial products in various industries including pharmaceutical, food, manufacturing and more. We’ve built our solid reputation on timely delivery, production quality, and exceptional customer service. It’s an exciting time for us: we’re growing, and now we’re looking for a Order Entry Clerk like you to complete our team. Order Entry Clerk; As our new Order Entry Clerk, your first goal will be to learn about the products we have and their technical specifications. Your willingness to learn, and ability to quickly pick up on concepts, ideas and technology, mean you’ll soon be talking to customers with confidence. You’ll speak with customers over the phone, through email and in person to understand their needs, provide information and guidance, convert conversations into orders, provide quotes, and process orders. If we don’t have the parts in stock, you’ll work closely with our driver to communicate the parts he’ll need to pick up from our suppliers. From there, you’ll work together in shipping and receiving to safely store the parts in our shop until they are delivered. You’re an exceptional communicator and relationship builder, comfortable talking to all kinds of customers. You’re also a strong critical thinker and problem solver – able to think on your feet, juggle priorities, and maintain a calm and positive attitude, whatever the situation. The very best in this role are: * Confident – you’re excited to talk to a wide variety of people every day and offer great information and advice to our clients. * Comfortable with multi-tasking – you know how to prioritize, so fast-paced environments don’t stress you out (they excite you!) * You’re a team player - your teammates can count on you to support the team and pitch in wherever you can. When you need a hand, you have no problem asking for help. * Meticulous – you’re great with details and provide top-notch services to our customers. * Organized – you’re great at balancing multiple and competing priorities, and achieving your results are your number one priority. Working @ AGM This is a full-time permanent position, working out of our shop in North York. You’ll work 8:00am-5:30pm with a salary of 37-55K, commensurate with experience, Monday to Friday, as well as one to two Saturdays a month from 8:00am-12:00pm. You’ll also receive 6 personal days in addition to vacation time, and an annual bonus based on performance. We’re like family here so you’ll experience all the benefits of working in a small, tight-knit shop with a great team. You’ll have the support of your team behind you, helping you grow and succeed in your role. Qualifications; * Knowledge of industrial/hardware products * Ability to calculate profit margins * Ability to use a measuring tape and vernier/caliper (measuring devices) * Previous sales experience (preference in bearings and industrial products) * Experience in a customer facing or customer service role * Experience with Sage Business Vision * High school or college diploma How to Apply; Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us using the “Help” button We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.