Parts and Production Coordinator

Job Description

Job Description

Drive Auto Group

We have a vision of providing unforgettable guest experiences and our guest experience is driven by a dedicated team of employees whose job satisfaction is of equal importance to us.

We believe that every employee plays a pivotal role in our success, and we are dedicated to making each opportunity with us just as rewarding. At Drive Autogroup you will experience the innovative, creative, and collaborative approach behind all our brands.

Job Opportunity

CSN is a proud member of Drive Auto Group and is currently seeking a Parts and Production Coordinator to join our growing team. The Parts and Production Coordinator plays a crucial role in ensuring the efficient operation of the collision repair facility by managing parts logistics and overseeing the production process from start to finish. The coordinator is responsible for ensuring that all necessary parts are available, repairs proceed smoothly, and production targets are met.

Responsibilities

Parts Management:

• Assist estimators with parts sourcing, pricing, and availability confirmation.

• Receive, inspect, and verify parts orders from vendors, ensuring correct quantities and undamaged shipments.

• Sign for deliveries and promptly enter parts into the management system.

• Mirror match parts to disassembled components or reference photos for accuracy.

• Organize and label parts with repair order (RO) information for easy tracking and retrieval.

• Monitor and track outstanding parts orders, ensuring timely updates on estimated time of arrival (ETA) and backorders.

• Process and track returns and credits for incorrect or defective parts.

• Maintain an organized and safe parts storage area in compliance with health and safety standards.

Production Coordination:

• Oversee the repair process from start to finish, ensuring timely and efficient workflow.

• Maintain a sense of urgency regarding completion targets and changing priorities.

• Distribute work among technicians to maximize efficiency and track productivity.

• Plan and prepare for scheduled repairs by ensuring necessary parts, paint codes, and equipment are ready in advance.

• Conduct regular production meetings to review work-in-progress (WIP), set expectations, and communicate priorities.

• Work closely with estimators and technicians to resolve issues and minimize production delays.

• Monitor shop cleanliness and ensure waste materials are disposed of according to shop policies.

• Ensure adherence to health and safety guidelines, including WHMIS and PIPEDA compliance.

• Arrange sublet services for additional repair needs, such as calibrations, tinting, PDR, and alignments.

• Assist in scheduling and balancing workloads to maintain shop efficiency.

• Maintain communication with front-end staff to ensure accurate updates for customers and insurance providers.

Experience/ Qualifications

• Utilize Mitchell Connect and Audatex software

• Understand the flow of repair process in the shop

• In depth understanding of OEM Procedures

• In depth knowledge of Health and Safety guidelines

• Minimum 1-3 years of experience in an automotive or collision repair setting.

• Strong understanding of inventory management and automotive parts logistics.

• Familiarity with repair management systems (e.g., Summit, Mitchell, Audatex) is an asset.

• Knowledge of insurance Direct Repair Programs (DRP) and guidelines.

• I-CAR training or certification is an asset.

• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).

• Valid ‘G’ Class (or equivalent) driver’s license with a clean abstract.

• Ability to lift up to 50 lbs occasionally.

What We Offer

• Competitive compensation plans

• Collaborative team dynamic and Family-like atmosphere

• Supportive work environment

• Health and wellness initiatives

• Community involvement activities

• Exciting company events

• Employee purchase plans and company discounts

Your professional journey is more than a series of job titles and responsibilities and we encourage your application even if you don’t meet all the qualifications. If you’re looking to further your career with a growing organization where you can use your knowledge, skills, and talents, then we are looking forward to hearing from you.

Drive Autogroup is an equal opportunity employer committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported. Should you require accommodation or support throughout the recruitment process, we will work with you to meet your needs.