Educational Credential Assessment Officer

Job Description

Job DescriptionOccupational therapy helps people with functional challenges by removing barriers to participation in everyday activities. We’re the Association of Canadian Occupational Therapy Regulatory Organizations (-acore.org/) (ACOTRO), and we make sure that internationally educated therapists have the required education and competencies, so they can provide the best care possible for Canadians. Our small but mighty team is currently in search of a part-time Credential Assessment Officer to join us. If you’re looking for a fast-paced part-time role, in which you’ll get to work with diverse groups of people from all across the world, while applying your wealth of experience in evaluation, analysis, and decision-making, this could be your next role. Educational Credential Assessment Officer As our new Credential Assessment Officer, you will support our SEAS (Substantial Equivalency Assessment System) program. Your main focus will be to assess the credentials of internationally educated occupational therapists coming to Canada. You will be involved in case coordination and assessment review, and will also support the SEAS Manager, committees, and Board. You will: * Complete academic credential assessment reports by reviewing and evaluating applicants’ international curriculums, academic documents, and language proficiency assessments and comparing against established criteria to ensure minimum requirements have been met * Serve as a point of contact for applicants, assisting with their progress through the program, providing their scores/results, and answering inquiries by phone and email * Review final assessment reports for quality assurance purposes and to ensure fair, non-biased scoring * Support the SEAS Manager in preparing final applicant documentation and writing final decision reports for determination committees and applicants The best person for this role will bring with them sound judgement, experience with high-stakes decision making, and a high level of empathy for others. Often, our applicants are anxious about the process, because the results will determine the kind of work they can get when they come to Canada. Your ability to understand their fears and communicate effectively will help them through the process. We care about who you are as much as what you’ve done. You’re the right fit for this role if you are: * Independent– you can thrive in an environment where your manager and regular contacts are working remotely. You love having the latitude to find your own solutions and manage your workload. * An exceptional communicator – you know how to achieve clarity in email and over the phone, as well as in documentation and reports. * Thorough – due to the diverse nature of our applicants, and the components to be completed within the SEAS program, attention to detail and the ability to consistently follow processes are key. * Resourceful– whether it’s working within budget restrictions, learning new programs, or responding to requests for information, you’ll bring your creative problem-solving skills to bear. * Open – you take feedback well and are quick to seek help when you need it. Working at ACOTRO This is a part-time permanent role working from our bustling Bay Street office. You will work two days per week, from 8:30am to 4:30 pm. The days you work will be consistent from week to week, and we’ll decide together which days work best. You’ll earn a competitive hourly wage, starting at $25.64 per hour and additional compensation in lieu of health benefits. Your team will be working remotely most days while you work in the office. That doesn’t mean you’ll be alone! You’ll work with our colleagues in the office of the College of Occupational Therapists of Ontario. They are a dynamic and committed group, so if you ever run into issues, you will have experts on hand who will be happy to support you. SEAS is a relatively new program, and that means that you will have the opportunity to bring and implement your ideas to make our operation better and grow with us. This is an opportunity to own your role and make a deeply appreciated difference. We hope you will join us. Qualifications In addition to a solid understanding of the principles of administrative justice (fairness, impartiality, objectivity, and transparency) and exceptional skills in critical thinking, comparative analysis, and evaluation, here is what we are looking for: * Minimum 2 years’ experience working with a diverse clientele, and demonstrated experience serving the public while managing sensitive and confidential information * Experience applying standards, policies, and/or legislation to make high-stakes decisions * Experience with formal report writing, combined with excellent English writing proficiency * Proficiency and ease with computer software programs such as Microsoft Office (Excel, Outlook, PowerPoint, Visio) and databases * Post-secondary degree in a relevant field (i.e. health care, occupational therapy, credential assessment, or related) And here’s what would be a big plus: * Experience with educational credential assessment and reviewing educational curriculum and transcripts * Solid understanding of higher education programs and course content * Knowledge of professional standards of practice and applicable legislation and regulations * Experience working with essential competencies of practice * Experience working in a not for profit or regulatory environment * Proficiency in French How to Apply Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results. We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities. Thank you for your interest in our organization. Only applicants invited for an interview will be contacted.