Talent.com
Indigo Books & Music
Customer Experience Representative - SalesIndigo Books & Music • Edmonton, Alberta, Canada
No longer accepting applications
Customer Experience Representative - Sales

Customer Experience Representative - Sales

Indigo Books & Music • Edmonton, Alberta, Canada
24 days ago
Job type
  • Part-time
Job description
Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

  • Create a warm and welcoming environment in our stores
  • Add joy to our customers' lives
  • Leverage our product to tell stories
  • Engage and connect with our customers on the floor
  • Curate specific product collections for each customer you meet
  • Ensure Visual Standards are followed and maintained
  • Role model Indigo’s High Performance Characteristics
  • Seek information regarding new products, promotions and programs
  • Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
  • Take accountability to respond to customer feedback in a timely manner
  • Hold self and others accountable
  • Own self-development and provide continuous feedback to colleagues and Leadership Team
  • Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

  • Experience in specialty retail or a retail environment preferred but not required
  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Ability to be mobile on the sales floor for extended periods of time
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
  • Bilingualism (French/English) is required for all positions in Québec; other languages an asset


Additional Information

At Indigo, all applications submitted are reviewed in detail by our HR team. In certain aspects of the hiring process artificial intelligence (AI) tools may be used, specifically for screening and assessments. These tools support our team and are used to help bring relevant criteria to the foreground and do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Color), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca

This posting is for a current opportunity within Indigo.

Create a job alert for this search

Customer Experience Representative - Sales • Edmonton, Alberta, Canada

Similar jobs

Leader, Customer Experience

BrokerLinkEdmonton, Division No. 11, CA
Full-time

Personal and Commercial Insurance.Being a part of BrokerLink means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence, and al... Show more

 • Promoted

Retail Sales Team Lead & Guest Experience Coach

AEOEdmonton, Division No. 11, CA
Full-time

A leading apparel retailer in Edmonton seeks a Selling Team Leader to enhance store operations and drive sales success.As a key player in the team, you'll recruit and train staff, inspire a custome... Show more

 • Promoted

Retail Co-Manager: Lead Sales & Customer Experience

La SenzaEdmonton, Division No. 11, CA
Full-time

A leading retail brand in Edmonton is seeking a Co-manager to assist the Store Manager in leading operational execution.The role involves creating exceptional customer experiences, coaching associa... Show more

 • Promoted

PepsiCo Relief Sales Representative

PepsiCoEdmonton, Division No. 11, CA
Full-time

Join PepsiCo Beverages Canada as a Relief Sales Representative in Edmonton.This entry-level role focuses on delivering outstanding customer service while covering for Territory Sales Representative... Show more

 • Promoted

Entry-Level TELUS Sales Representative

The Acquisition GroupEdmonton, Division No. 11, CA
Full-time

Spring is a season of fresh starts, new opportunities, and growth — and we believe your career should bloom the same way.As the weather warms up and the city comes alive, we’re looking for motivate... Show more

 • Promoted

Head of Customer Experience & Loyalty (Remote)

BloomEdmonton, Division No. 11, CA
Remote
Full-time

A vibrant e-commerce brand is seeking a Director of Customer Experience to enhance their customer journey.You will lead strategies, improve support operations, and develop a high-performing team.Id... Show more

 • Promoted

Brand Experience Sales Specialist

La Senza CorporationEdmonton, Division No. 11, CA
Full-time

A retail company in Edmonton is seeking sales associates who will create captivating customer experiences and drive personal sales.The ideal candidates should have a genuine desire to provide excel... Show more

 • Promoted

Customer Experience Representative Remote Work

Rentokil InitialEdmonton, Division No. 11, CA
Remote
Full-time

Engage customers as a Remote Customer Experience Representative with Rentokil-Terminix.Provide vital support, resolve inquiries, and create lasting connections within a remote setting.Rentokil-Term... Show more

 • Promoted

Customer Experience Leader

Indigo-Books-Edmonton, Division No. 11, CA
Full-time

Current Indigo employees should apply through the Internal Mobility page using your @indigo.Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and... Show more

 • Promoted

Retail Experience Lead

Pop's Cannabis Co.Edmonton, Division No. 11, CA
Full-time

Ave NW, Edmonton, AB T6H 2A9, Canada.About Us: Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery ... Show more

 • Promoted

Customer Experience Specialist

Isolocity QMSEdmonton, Division No. 11, CA
Full-time

We are a growing B2B SaaS company seeking a Customer Experience Specialist with experience in Quality Assurance processes, particularly within software-based systems.Isolocity provides quality mana... Show more

 • Promoted

Outside Sales Representative Opportunity in Edmonton

Talon RecruitingEdmonton, Division No. 11, CA
Full-time

Talon Recruiting has partnered with a national distributor of custom work trucks in search of an Outside Sales Representative to join their growing team in Edmonton, AB.This position would be respo... Show more

 • Promoted

Customer Experience Specialist Delivering Exceptional Solutions

HGSEdmonton, Division No. 11, CA
Full-time

Embrace your role as a Customer Experience Specialist focused on delivering exceptional client service.Assist with billing inquiries and engage customers in both English and French.You will engage ... Show more

 • Promoted

Print & Services Lead - Elevate Customer Experience & Sales

Staples CanadaEdmonton, Division No. 11, CA
Full-time

A major retail company located in Edmonton seeks a Print & Services Supervisor to lead a team and provide exceptional customer experiences.The role focuses on customer engagement, sales execution, ... Show more

 • Promoted

Sales Representative Role: Drive Your Success in Edmonton

The Acquisition GroupEdmonton, Division No. 11, CA
Full-time

Transform your New Year by stepping into a sales role focused on your success and growth.Join a supportive team in Edmonton as you represent popular products and services.In this door-to-door sales... Show more

 • Promoted

Customer Sales Representative

Midas International, LLCEdmonton, Division No. 11, CA
Full-time

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through Provincial & Federal Certifi... Show more

 • Promoted

Sales Representative

Martell MediaEdmonton, Division No. 11, CA
Full-time

Referrals increase your chances of interviewing at Martell Media by 2x.For this role you will start as a sales setter and after 90 days you will grow into a sales closer.Team Culture That Actually ... Show more

 • Promoted

Remote Customer Experience Specialist ForgeFit

ForgeFitEdmonton, Division No. 11, CA
Remote
Full-time

ForgeFit is hiring a Remote Customer Experience Specialist to enhance customer interactions across the country.Ensure a positive experience by assisting clients with fitness equipment inquiries and... Show more

 • Promoted

Sales Representative - Remote, Montreal-Based

Inner Circle Agency Inc.Edmonton, Division No. 11, CA
Remote
Full-time

Transform your sales career as a Sales Representative focusing on B2B industrial accounts, with the flexibility of remote work from Montreal.Build lasting relationships while earning generous commi... Show more

 • Promoted

Sales Representative

American Income Life: AOEdmonton, Division No. 11, CA
Permanent

American Income Life is a world class organization dedicated to their mission:.To Protect Every Child & Serve All Working People.American Income Life has been serving working class families since 1... Show more