Lead Scrum Master

Job Description

What is the Opportunity?

As a Lead Scrum Master in the Home Equity Finance (HEF) IT team in Personal Credit Technology, you will lead a large, multi-year re-platforming program in support of the HEF business. You will facilitate complex, high-impact initiatives by leveraging advanced knowledge of Agile and Scrum delivery principles. You will manage cross-functional dependencies, drive teams to deliver business outcomes, and ensure alignment with organizational goals. This role demands a strategic mindset, strong leadership and communication skills, and the ability to balance Agile flexibility with strong project governance and a multi-year delivery roadmap in a fast-paced, large-enterprise environment.

What Will You Do?

• Facilitate applicable Scrum ceremonies while owning project scope, timeline, budget, and stakeholder deliverables; balance team enablement with delivery accountability
• Empower teams to self-organize while ensuring delivery commitments are met
• Own sprint planning aligned to project milestones; track project-level progress, risks, and dependencies; ensure the team delivers against committed timelines and quality standards
• Manage upward communication on project status and risks; coordinate with other teams and external stakeholders; secure resources and resolve organizational blockers that impact delivery
• Run retrospectives to improve team velocity and process; adapt project approach as needed; balance Agile flexibility with project governance and predictability requirements

What Do You Need to Succeed?

• 10+ years of experience in IT delivery with a proven track record in Agile/Scrum environments
• Certified Scrum Master (CSM) or equivalent Agile certification
• Bachelor's degree in a related field (e.g., Computer Science, Engineering, Business)
• Strong leadership skills—ability to influence, mentor, and drive teams toward high performance
• Exceptional communication skills—written, verbal, and presentation-ready for diverse stakeholders
• Analytical and problem-solving expertise—ability to navigate complexity and ambiguity
• Large Financial Institution enterprise experience—familiarity with structured environments and governance frameworks
• Proven track record delivering large-scale technology programs

Nice to Have

• Exposure to or understanding of AI in the delivery lifecycle
• PMP certification
• Experience working with or in support of the Retail Credit business

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Access to a variety of job opportunities across business and geographies

#LI-POST

#TechPJ

Job Skills

Agile Methodology, Coaching Others, Conflict Management, Decision Making, Group Problem Solving, Information Technology (IT) Infrastructure, Quality Management, Results-Oriented, Scrum (Agile), Staying Focused

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-05-12

Application Deadline:

2026-08-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.