Scheduling Clerk - Home Care

Position Overview

Under the direction of a Team Manager within the Home Care Program, the Scheduling Clerk, in collaboration with the Resource Coordinator, assists in the maintenance of Direct Service Staff* schedules by entering data in to the Home Care scheduling system, assigning, scheduling and communicating with Direct Service Staff, clients and other Home Care Staff.

*Registered Nurse, Licensed Practical Nurse, Rehabilitation Assistant, Integrated Support Worker, Home Care Attendant, and Home Support Worker.

Experience

• 2 to 3 years related administrative experience.
• Minimum 6 months scheduling experience.
• Data entry experience required.
• Experience in email and computerized calendars (GroupWise) required.
• Experience in healthcare would be an asset.
• Experience with mail distribution, photocopying and faxing.
• Experience maintaining filing system.

Education (Degree/Diploma/Certificate)

• Completion of a high school or equivalent program of studies.
• Formal training in applied office skills required.
• Medical Terminology preferred.

Certification/Licensure/Registration

Not Applicable

Qualifications and Skills

• Proficiency in Microsoft Word and Excel; Procura would be preferred.
• Keyboarding speed of 45 wpm required.
• Ability to maintain and compile statistics.
• Strong organizational skills required.
• Demonstrated ability to effectively contribute to a team environment.
• Excellent oral and written communication skills.
• Ability to work in a fast-paced environment and work effectively under pressure to meet deadlines.
• Ability to carry out assigned tasks.

Physical Requirements

Not Applicable