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William Osler Health System
eHIM Quality & Support SpecialistWilliam Osler Health System • Brampton, Ontario, Canada
eHIM Quality & Support Specialist

eHIM Quality & Support Specialist

William Osler Health System • Brampton, Ontario, Canada
1 day ago
Salary
CA$30.03 hourly
Job type
  • Full-time
Job description

Job Description

Accountabilities:

  • Acts as support person for Health Information Management (HIM) clerical, coders, management as well as physicians as related to scanning and online chart completion
  • Assigns naming conventions to documents, creates and deletes document types in the scanning system
  • Adds document type bar codes to new documents
  • Maintains master storybook, including document database management
  • Participant in document management committee meetings
  • Performs quality assurance of scanned documents to ensure image quality and indexing standards are met as set out in scanning vendor contract
  • Liaises with scanning vendor regarding issues discovered during chart audits and performs corrections such as moving/deleting/merging of misfiled documents
  • Takes initiative to recommend workflow improvements to current workflow/processes
  • Troubleshoots issues related to bar code scanner application and ImageNow (Perceptive Content) software and advises Information Services team of the issues
  • Participates in implementation of new software modules and upgrades as needed
  • Corrects and merges duplicate patient records as required
  • Trains new HIM staff on in-house scanning processes as well as quality assurance
  • Orientates new HIM staff and new physicians to online chart completion processes
  • Performs quantitative/qualitative analysis on charts routed to complete pending and returned workflow queues within ImageNow (Perceptive Content)
  • Liaises with physicians regarding discrepancies within the ImageNow (Perceptive Content) chart completion system


Qualifications

  • Graduate of an accredited health information management program
  • Certified by and active membership with the Canadian College of Health Information Management Association
  • Minimum of one year experience in an electronic health records management environment
  • Knowledge of HIM health information systems, including workflow and processes
  • Ability to examine a document and determine its proper placement within the electronic record
  • Excellent computer skills, particularly Microsoft Office (Excel, Word)
  • Sound knowledge of Meditech MRI/ADM modules, ImageNow (Perceptive Content) application, bar code applications
  • Excellent interpersonal, oral and written communication skills
  • Excellent organizational skills
  • Ability to prioritize work
  • Excellent problem-solving and critical thinking skills
  • Ability to work independently with minimal supervision
  • Must be able to travel between all Osler sites as required
  • Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration



Additional Information

Hours: Currently Days 8 hours.

Hybrid role - that function remotely, but require essential, regular onsite weekly work (subject to change in accordance with operational requirements)

Salary:
Minimum: $30.03
Maximum: $31.59

Application deadline: September 8, 2026

#FT

#LI-WD1

Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at human.resources@williamoslerhs.ca.

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

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EHIM Quality & Support Specialist • Brampton, Ontario, Canada

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