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Delta Power Equipment
Service WriterDelta Power Equipment • Waterford, ON
Service Writer

Service Writer

Delta Power Equipment • Waterford, ON
3 days ago
Salary
CA$23.00 hourly
Job type
  • Full-time
  • Permanent
Job description

SUMMARY OF POSITION:

  • Assist the Service Manager with the daily operations of the service department
  • Book appointments for unit service or repairs.
  • Open work orders and enter descriptions as work is completed.
  • Monitor the status of work in progress and warranty work orders to ensure timely completion, according to deadlines.
  • Manage the time clock for all employees within your dealership store location.
  • Track service monthly labour, reworks, aftersales, training charts, shop supplies, service expenses and technicians’ hours worked.
  • Update units being transferred to different stores.
  • Handle customer inquiries regarding work in process, appointments and return phone messages promptly.

WHAT WE ARE LOOKING FOR:

  • Knowledge of the agricultural industry and related equipment would be an asset.
  • Basic understanding of MS Office (Word, Excel, and Outlook)
  • Strong attention to detail and organizational skills.
  • Proven data entry, data editing and typing skills.
  • Able to effectively communicate both verbally and in writing.
  • Strong work ethic and positive team attitude.
  • Strong customer service and troubleshooting skills

WHAT WE OFFER:

  • A safe and rewarding environment to develop their careers that reward and grow the with individual
  • Competitive compensation ($23-28/hour)
  • Group Registered Retirement Savings Plan (GRSP)
  • Extended health benefits
  • Bonus Programs
  • Employee discounts and other perks.
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Service Writer • Waterford, ON

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