POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or . equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Guest Experience Specialist • Montreal, QC, Canada
Project Manager – Guest Experience Equipment.Temporary Position (12 months).We have a place for individuals with a distinct penchant for ensuring the smooth operation of our shows and events, for c... Show more
Join a dynamic and inclusive team where your passion for customer service can thrive.This role offers the chance to engage with customers, assist them in their shopping experience, and contribute t... Show more
As a Games Security Specialist at Ubisoft Montréal, you will be fully embedded on For Honor as the owner and executor of the Player Protection domain for the project.This is a single‑project role, ... Show more
Sales Associate needed to assist customers with beauty products and create memorable shopping experiences in Nepean, ON. Show more
ForgeFit is hiring a Remote Customer Experience Specialist to enhance customer interactions across the country.Ensure a positive experience by assisting clients with fitness equipment inquiries and... Show more
A leading casual apparel brand is seeking a part-time Brand Ambassador in Laval, Quebec.You will engage with customers to provide an exceptional shopping experience and promote brand products.Respo... Show more
A leading game studio in Montreal is seeking a Senior Experience Director to define and implement engaging meta experiences for players.You will mobilize world-class teams, guide innovative design,... Show more
Join the Customer Experience team as a Bilingual Customer Experience Specialist.Delight customers with tailored service while meeting sales goals in a part-time capacity this summer.As a key member... Show more
We are a growing B2B SaaS company seeking a Customer Experience Specialist with experience in Quality Assurance processes, particularly within software-based systems.Isolocity provides quality mana... Show more
Une entreprise de services écologiques recherche un(e) Représentant(e) du service à la clientèle à Montréal.Le candidat idéal doit être bilingue, organisé et capable de gérer plusieurs demandes tou... Show more
Transform client interactions by providing exceptional support for financial management solutions in healthcare.Tackle customer inquiries and drive improvements in a flexible work setup.As a Health... Show more
Every day, our thousands of customer experience (CX) professionals help Canadians engage with the brands they love, turning each interaction into a moment that matters.Together, we make the world a... Show more
Project Manager – Guest Experience Equipment.Temporary Position (12 months).We have a place for individuals with a distinct penchant for ensuring the smooth operation of our shows and events, for c... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
The Guest Experience Leader anticipates guest needs, guides the team, and ensures customer satisfaction by connecting with guests and resolving issues. Show more
A financial technology company based in Metro Vancouver is seeking a Customer Experience Specialist to enhance customer support.In this role, you will engage with customers through phone and email,... Show more
Become a Yacht Customer Experience Specialist in a shore-based, full-time role.Ensure guests enjoy their sailing adventure while crafting informative content about yacht operations and systems.In t... Show more
Un distributeur majeur de produits technologiques recherche un Représentant du service clientèle à Montréal.Le candidat sera chargé de superviser les besoins des clients tout en collaborant avec le... Show more
Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well.We owe our success... Show more
A leading business services company in Ontario, Canada, is seeking a Remote Customer Service Agent.In this role, you will assist customers with inquiries and ensure exceptional service for a divers... Show more
