Technical Architect I

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At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Summary

We are looking for a technical expert specialized in SVS (Storage Virtualization Systems) & Hypervisor technologies (Openshift, HyperV or others) but also having knowledge of Windows and Unix. As a member of our specialists’ team, you will need to understand the environments of Bell Canada and its customers. Your responsibilities will be to support our clients' server infrastructure, actively participate in continuous improvement, automation, and development of an "Infrastructure as a Code" orientation.

This position is for you if...

You are looking for an evolving team focused on continuous improvement, automation, agility.

A team that transforms, experiments, takes risks while trusting its members

Opportunities to innovate by working on different technologies?

Do you want to share and improve your technical knowledge, communicate with confidence, see problems as learning opportunities and consider the success of the team as a priority? If yes, we would really like to discuss this collaboration opportunity with you!

Key Responsibilities

Support for large Hypervisor environments : troubleshooting, proactive management, security management, backups, operation and optimization.

Help support virtualization environments products and backup / storage components.

Help manage and support SVS environments.

Plan and implement operating system changes, software updates, and upgrades to new versions and required security patches.

Provide assistance on projects involving new deployments of RHEL and Windows servers using department standards and practices.

Understand system performance metrics / reports and maintain systems capacity and performance.

Examining and interpreting alarms and proposing the necessary corrective measures, incident management and analyzes (in accordance with sectoral and contractual requirements) to satisfy our customers.

Proactive in continuous improvement and active participant in automating recurrent actions.

Produce and revise the documentation of the systems under its control.

Work in accordance with ITIL standards.

Support for a 24 / 7 environment with pager rotation. Possibility of working outside office hours according to customer needs (Deployments, incident management)

Critical Qualifications

A minimum of 3 years of experience administering SVS systems in a production environment. Microsoft certification an asset.

A solid knowledge on different versions of SVS, Windows, RHEL and Active Directory

Knowledge of Microsoft SQL Server, IIS.

Mastery of DNS, DHCP services

Someone who understands automation and orchestration tools like DSC, Group Policy, Ansible and Code Management (GIT) tools.

Software development skills and experience with PowerShell, Python, Perl, C / C ++, etc.

Preferred Qualifications

Powershell scripting experience. Bash, Python are assets.

Knowledge of RedHat. Certification an asset.

Good knowledge of VMware technologies. Hyper V, KVM an asset.

Solid experience in backup and DRP technologies such as Zerto, Scality, NetBackup, Commvault, Veeam.

Knowledge of LEMSS, EPO, CA-UIM are considered assets.

Knowledge of network and firewall concepts.

Knowledge of security principles (hardening)

Knowledge of HP servers and HP enclosures is an asset.

Knowledge of SAN and NAS environment management is an asset.

Knowledge of AWS, Azure are assets.

Excellent analytical skills

A person willing to go beyond to satisfy our customers.

A person with strong interpersonal, oral and written communication skills.

Adequate knowledge of French is required for positions in Quebec.

Additional Information :

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

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