Customer service representative

Are you an energetic and curious person, eager to build a stable career in a solid company? Join the team of a North American leader in the hardware and complementary products industry. The company is looking for a Representative - Customer Service and Inside Sales in Boucherville.

This role of Representative - Customer Service and Inside Sales in Boucherville is a unique opportunity to contribute directly to the company's success by providing quality service to a diverse clientele. If you are a person who loves to learn and is ready to get involved, this opportunity is for you!

Advantages
Work for a North American leader
Friendly atmosphere
The advantages of a small company, with the resources of a large company
A human and available manager
Long-term job stability
Stock purchase program

Responsibilities
Manage incoming calls and emails from clients, including kitchen designers, cabinet makers, designers, and architects.
Ensure order follow-up and processing.
Actively participate in product training to maintain up-to-date expertise.
Handle claims and returns professionally.
Collaborate with customer service team members and representatives.
Suggest complementary and alternative products to meet client needs.

Qualifications
No experience in a specific industry is required; we are looking for a personality and a desire to learn above all.
You are curious, energetic, and comfortable with technology.
You are fluent in French and English, both written and spoken to communicate with English-speaking clients located outside Quebec on a regular basis
Relevant experience in customer service (B2B or B2C).


Summary
If you are interested in this position in Boucherville, please send your resume to André Perron at the following address: andre.perron@randstad.ca.

We also encourage applications from people in your network who might fit this profile. A referral bonus may be offered for any person referred and hired.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.