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DMC Recruitment
Inside Sales RepresentativeDMC Recruitment • Alberta, CA
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Inside Sales Representative

Inside Sales Representative

DMC Recruitment • Alberta, CA
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Inside Sales Representative | Building Materials | Calgary, AB

About the Opportunity:

Our client is a well-established manufacturer of premium hardwood flooring products, supplying customers across North America through a network of distributors, dealers and flooring professionals. Known for delivering high-quality products and exceptional customer service, they have built a strong reputation within the building materials industry and continue to experience steady growth.

As part of their continued expansion, they are looking to add an ambitious and customer-focused Inside Sales Representative to their Calgary team. This is an excellent opportunity for someone looking to build a long-term career in sales. Whether you're a recent graduate or have developed strong customer service and relationship-building skills in retail, hospitality, or another customer-facing environment, this role offers the training, mentorship and career growth to help you succeed.

What You'll Be Doing:

  • Build strong relationships with customers through phone and email communication.
  • Process customer orders accurately while preparing quotations and responding to customer inquiries.
  • Work closely with the outside sales team to provide exceptional customer support and help grow existing accounts.
  • Assist customers with product selection, pricing, inventory availability and order status.
  • Identify opportunities to upsell products and create additional value for customers.
  • Coordinate with operations and internal teams to ensure orders are fulfilled accurately and on time.
  • Maintain accurate customer records using CRM and ERP systems.
  • Deliver an outstanding customer experience by providing responsive, professional service.

What We're Looking For:

  • Previous experience in customer service, retail, hospitality, inside sales or another customer-facing environment.
  • Recent graduates with a Business, Commerce or related education are encouraged to apply.
  • A positive attitude and genuine passion for building relationships with customers.
  • Strong communication skills and the confidence to interact with customers professionally.
  • Highly organized with strong attention to detail.
  • A willingness to learn technical products and develop a career in sales.
  • Self-motivated with a desire to take on new challenges and grow within the organization.
  • Comfortable using Microsoft Office and learning new CRM and ERP systems.

Bonus Points If You Have:

  • Experience in building materials, flooring, construction products or distribution.
  • Experience preparing quotations, processing orders or supporting a sales team.
  • Experience using Salesforce, SAP or similar business systems.

Why Join?:

  • Launch your career with a respected manufacturer that invests in employee development.
  • Receive hands-on training and mentorship from an experienced and supportive team.
  • Build valuable sales, customer relationship and product knowledge that will serve you throughout your career.
  • Join a stable, growing organization with opportunities for internal advancement.
  • Be part of a collaborative, team-oriented culture where your contributions are recognized and your career can grow.

If you're motivated, eager to learn and enjoy working with people, this is an outstanding opportunity to build a rewarding career in sales with an industry-leading manufacturer.

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Inside Sales Representative • Alberta, CA

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