Charlotte Tilbury Designated Beauty Advisor (DBA) Counter Manager
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also responsible for the achievement of the sales target of their assigned brand. The compensation for this role is commission-based and is directly tied to achievement of personal sales and brand volume targets.
Specific responsibilities include (but are not limited to) the following:
• Consistently deliver extraordinary service to all customers
• Exceed all sales and service personal goals and targets
• Exceed all sales and service brand goals and targets
• Build a loyal personal client base by constantly acquiring new customers, developing existing clients, and retaining loyal clients
• Share expert level of product knowledge with entire store selling team
• Maintain solid relationships with buyer, vendor, and selling manager
• Drive brand sales by identifying key marketing opportunities, event execution, assortment recommendations, etc.; communicate suggestions to store management on a routine basis
• Attend all educational sessions offered including product knowledge, vendor, and Holt Renfrew seminars
• Perform floor recovery, visual merchandising, price change, and related sales support tasks
• Communicate regularly with personal clients through phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, birthdays, etc
• Resolve all customer service issues and partner with selling management on any issues outside of guidelines
• Comply with all Health & Safety policies and requirements
• Perform other duties, as assigned
The ideal candidate:
• High school diploma
• Proven ability to exceed sales targets
• Highly collaborative; working with and through others in a team-oriented environment
• Able to work in a fast-paced environment that requires a high degree of multi-tasking with minimal supervision
• Able to work a flexible work schedule based on the needs of the customer that includes nights, weekends, and holidays
• Minimum of two or more years' experience in a commission-based sales environment
• Prior retail sales experience as a product specialist in a luxury environment preferred
• Entrepreneurial, competitive, self-confident, and self-motivated
The measures of success:
• Contribution to financial objectives
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients
Counter Manager-Designated Beauty Advisor- Charlotte Tilbury-Holt Renfrew Ogilvy • Montreal, QC, Canada
As a Beauty Advisor, you will be responsible for developing deep, long‑lasting relationships with customers to increase sales, service, and loyalty.Your role will be commission-based, directly tied...Show more
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show more
A leading beauty brand is seeking a Beauty Advisor in Montreal to represent its values and deliver superior customer service.The ideal candidate will be fluent in both French and English, capable o...Show more
Lead with enthusiasm as an Assistant Store Manager, channeling your love for beauty into exceptional customer experiences.Empower your team to achieve success while creating joyful shopping moments...Show more
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow.From our incredible partnerships with iconic luxury brands, to our commitments to corporate soc...Show more
Experience & Qualifications:.A minimum of 2 years of verifiable sales experience is required.Please note that general retail roles (e.Formal training in a recognized sales methodology (e.MEDDICC, S...Show more
Discover Rennaï, the beauty and modern self-care destination of the future.At Rennaï, we are dedicated to helping individuals achieve well‑being through 360° self-care in a highly accessible settin...Show more
A high-end retail company in Montreal is seeking a full-time Senior Client Advisor.In this role, you will achieve sales targets, establish strong client relationships, and maintain store standards....Show more
The position of stylist advisor is the first contact of the client following the eye exam with the optometrist.His/her role is to present the client with different frames according to their persona...Show more
A leading beauty supplier in Ontario, Canada is seeking a Sales Associate for its CosmoProf store.The ideal candidate should be passionate about beauty and adept at creating memorable shopping expe...Show more
A leading beauty supply retailer in Ontario, Canada is seeking a Store Manager to enhance customer experience and drive team performance.The Store Manager will oversee all operations, ensuring the ...Show more
A retail beauty brand located in Montreal is looking for an Operations Associate to manage inventory and support store operations.Responsibilities include receiving shipments, monitoring stock leve...Show more
Lead customer-centric sales efforts as a Beauty Advisor.Deliver superior customer service while managing sales targets and enhancing the overall brand experience in-store.As a specialist in beauty ...Show more
A leading beauty supply company in Ottawa seeks a Sales Associate to provide excellent customer service and promote beauty products.Responsibilities include building customer relationships, informi...Show more
A leading eyewear company is seeking an EyeCare Advisor in Pointe-Claire to provide exceptional customer service and facilitate the optometric experience.Responsibilities include greeting customers...Show more
A leading retail platform in Pointe-Claire seeks an Assistant Store Manager to support daily operations and drive team success.The role requires at least 3 years of retail experience, including man...Show more
Secondary (high) school graduation certificate.On site: Work must be completed at the physical location.There is no option to work remotely.Provide general information to customers on beauty produc...Show more
Une entreprise de luxe cherche un(e) Chef(fe) Comptoir pour maximiser les ventes et superviser l'équipe dans un environnement dynamique.Le candidat idéal aura une solide expérience en vente, capabl...Show more
