Animal Field Services Officer

Req ID: 28621
Vacancy Type: Combination
Number of Positions: 3
Closing Date: 09/25/2026

Job Summary

Join Our Team!
We’re growing, and excited to welcome compassionate, community‑minded Animal Field Services Officers to ourteam. This role is perfect for someone who thrives outdoors, enjoys helping people, and believes that pets, wildlife, and residents all deserve to share a safe, respectful, and vibrant community.
You’ll be part of a supportive workplace that values kindness, teamwork, and continuous learning. Every daybrings meaningful opportunities—from reuniting lost pets with their families to helping residents navigate wildlife encounters with confidence and care.

Duties and Responsibilities

Animal Welfare Enforcement - Conduct investigations into animal welfare concerns, perform welfare checks, enforce municipal by-laws and provincial legislation. Document findings thoroughly and take appropriate action to ensure humane treatment.
Wildlife Co‑existence Support - Respond to calls involving wildlife, using humane, education‑first approaches. Provide residents with guidance on preventing conflicts, understanding wildlife behaviour, and safely coexisting with local species.
Community Safety Response - Attend urgent calls involving aggressive animals, injured wildlife, or situations posing risks to public safety. Coordinate with police, fire, and other emergency services when necessary.
Public Safety Orders & Charges - Issue Municipal Muzzle Orders and / or DOLA (Dog Owner’s Liability Act)forms to match the severity of the of the offense. Officers are expected to issue PON / APS charges for any by-law violations, when warranted.
Field Patrol & Operations - Patrol assigned areas to identify issues proactively, pick up stray or lost animals, and transport animals safely using proper handling techniques. Maintain accurate digital records, reports, and evidence.
Public Education & Outreach - Engage with residents to promote responsible pet ownership, licensing compliance, and awareness of animal‑related bylaws. Participate in community events, school presentations, and various outreach initiatives.
Team Collaboration - Work closely with shelter staff, by-law enforcement, veterinary partners, and wildlife organizations to ensure coordinated, compassionate service delivery.
Court & Legal Duties - Prepare detailed notes and evidence packages. Attend court as needed and provide clear, professional testimony as an expert witness.
Equipment & Vehicle Care - Maintain vehicles, tools, and equipment in safe working condition, ensuring readiness for field operations.
Health & Safety Compliance - Follow all safety protocols, including PPE use, zoonotic disease precautions, and safe animal‑handling practices.
Physical Capabilities - Ability to lift to 50 - 100 lbs., work in a fast past environment, work in varied weather conditions, must be willing to handle, restrain, to assist with containing pets and wildlife safely.

Skills and Qualifications

• Completion of post‑secondary education (certificate, diploma, or degree) in Law Enforcement, Municipal By‑law Enforcement, Animal Health Sciences, Police Foundations, or a related field required.
• 3 to 5 years of experience and applied knowledge in animal control, by‑law enforcement, or law enforcementpreferred.
• Experience in animal behaviour and handling domestic animals and wildlife, including injured, fractious, ordeceased animals.
• Exceptional customer service, problem‑solving, and conflict‑resolution skills.
• Strong communication and note taking skills, including experience with de‑escalation and tactical communications. Needed for interacting with the public, explaining regulations, and navigating potentially confrontational situations involving pet owners.
• Good physical condition, with fitness, strength, and agility required for duties, including the ability to lift up to 50 -100 lbs. and work in adverse environmental conditions.
• Flexibility to work rotating shifts, including nights, weekends, and holidays in a 24/7 continuous operation.
• Proficiency with PC applications (MS Outlook, Word, etc.) and records management systems (e.g.,Chameleon).
• Valid Ontario Class G Driver’s License with a driving record acceptable to the City.
• Rabies vaccination or recent titer check required.
• Must provide a vulnerable sector criminal record check acceptable to the City.
• Must be able to appear in court and provide testimony as an expert witness, maintaining the highest professional and ethical standards.

Hourly Rate/Salary: $ 72,555.00 - $ 96,741.00
Hours of Work: 40
Work Location: 950 Burnhamthorpe Rd W
Department/Division/Section: CMS/Community Services Dept , CMS/Enforcement Division , Animal Services
Non-Union/Union: CUPE

The City of Mississauga may use artificial intelligence (AI) technology in sourcing and/or screening candidates for some positions; however, it is not used in selecting final candidates.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.