Library Assistant II

Requisition ID: 46735

Company: Vancouver Public Library

About the Vancouver Public Library

Vancouver Public Library is a place where learning, joy, community, and recreation (see also: fun) come together. This is where we introduce people to the books and information that could change their lives and where everyone is truly welcome.

We are the third largest public library system in Canada, with more than 800 staff members offering services at 21 locations across the city. We lend over 5 million items per year to our community, including books, streaming content, musical instruments, and more. Nearly 200,000 people attend our programs and events to learn, be inspired, and connect with others around important ideas.

We are looking for positive people with excellent customer service skills, who can confidently and respectfully deliver library services to our incredibly diverse communities. We are constantly evolving to meet the changing needs of the public; being adaptable and open to learning will help you as you start your career with VPL.

Does this sound like you? This innovative, inclusive, and rewarding workplace could be the next step in your career journey, so reach out to us today.

Worksite: Circulation Services
Role Type: Fully on-site

Note: This is one job posting with multiple positions. Please submit only one application and indicate in your cover letter which schedule(s) you are interested in.

Job Summary: Reporting to the Circulation Supervisor, the incumbent provides service to the public, meeting established Library strategic objectives and service standards. Demonstrates and models conduct that adheres to the library’s policies and procedures in accordance with the Library’s vision, mission and values. The incumbent works in Circulation at Central or at a branch and works collaboratively within their team and system-wide to ensure service priorities are met.

Job Requirements:

Education/Qualifications:

• Completion of the twelfth school grade, including or supplemented by basic computer and word-processing courses.

Experience:

• Experience in a customer service environment. Related experience in the provision of library services preferred.

Knowledge, Skills & Abilities:

• Knowledge of library methods, procedures and tools applicable to the work.
• Working knowledge of the objectives, organization, procedures, services and resources of the Library.
• Excellent oral and written communication skills.
• Ability to plan, organize and carry out assigned duties and responsibilities.
• Excellent customer service skills.

Affiliation: CUPE 391
Employment Type: Temporary Part-Time / Posted Part-Time / Temporary Full-Time / Regular Full-Time
Salary: $25.93 to $30.41 per hour
Work Schedule:

Schedule 1: Regular Full-Time

Monday: 8:30am – 5:00pm
Tuesday: 12:10pm – 8:40pm
Wednesday: 8:30am – 5:00pm
Thursday: 8:30am – 5:00pm
Friday: 9:40am – 6:10pm (EDO Week 1)

Schedule 2: Temporary Full-Time until January 9th, 2028 with the possibility of extension or curtailment

Tuesday: 8:30am – 5:00pm
Wednesday: 12:10pm – 8:40pm
Thursday: 8:30am – 5:00pm
Friday: 8:30am – 5:00pm
Saturday: 9:40am – 6:10pm (EDO Week 2)

Schedule 3: Posted Part-Time (22 hours)

Monday: 9:00am – 5:00pm (7)
Friday: 9:10am – 6:10pm (8)
Saturday: 10:10am – 6:10pm (7)

Schedule 4: Temporary Part-Time (20 hours) until May 31, 2028 with the possibility of extension or curtailment

Monday: 10:00am – 6:00pm (7)
Saturday: 10:00am – 6:00pm (7)
Sunday: 10:30am – 5:00pm (6)


Note: Work schedules may change with reasonable notice

Closing date: Monday, August 10th 2026, at 11:59pm

Only shortlisted candidates will be contacted.

As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.

Representing the community we serve is a priority at VPL. We are always seeking ways to support equity, diversity and inclusion in our work, and we encourage applicants from diverse backgrounds and identities to apply. Should you require an accommodation during the selection process, please provide details to the hiring committee if you are shortlisted.

As part of a City of Reconciliation, we seek to reflect and celebrate Indigenous cultures, language and history, particularly those of the Musqueam, Squamish and Tsleil-Waututh people.

While the Library thanks you in advance, only those candidates being considered will be contacted.