Assistant Case Manager

Job Description

What is the opportunity?

We are seeking a Assistant Case Manager, eDiscovery Services to lead and expand RBC's eDiscovery Services program within the Enterprise Legal Services team of the Law Group. In this role, you will be part of a high-performing team responsible for the end-to-end delivery of eDiscovery services—including preservation, collection, processing, and export—across complex litigation, regulatory, compliance, and investigation matters. You will contribute to the team’s operational success through matter management, technical support, stakeholder communications, and departmental administration. This is an excellent opportunity to develop expertise in the field of eDiscovery while supporting critical matters across the enterprise.

What will you do?

• Manage the end-to-end delivery of multiple operational eDiscovery projects from initiation through completion in a cost and risk mitigating fashion, including intake, scoping, case progression and closure

• Coordinate with the eDiscovery Services team to track incoming requests, provide departmental metrics, and ensure proper case lifecycle management

• Maintain strong relationships with legal, investigation, compliance and other stakeholders while supporting their eDiscovery requests

• Execute collection, processing, and exporting activities on eDiscovery Services’ platforms

• Provide technical guidance to internal stakeholders on eDiscovery processes and platform capabilities, including training and troubleshooting

• Assist with additional departmental administrative tasks, including periodic reporting and coordinating case archiving outreach.

What do you need to succeed?

Must-have

• Bachelor’s degree or relevant designation (e.g., Paralegal, Law Clerk)

• Experience with project management and stakeholder support

• Experience working with databases

• Collaborative work style with commitment to delivering results in a detail-oriented, client-focused, time-pressured environment

• Ability to re-align priorities effectively as requirements shift

• Strong communication and stakeholder management skills

Nice-to-have

• 1–2 years of experience in eDiscovery, legal operations, or case management roles

• Familiarity with eDiscovery processes, procedures, and technology

• Experience coordinating, managing, and prioritizing requests and demands from multiple sources

• Familiarity with RBC’s processes, systems, and organizational structure

• Post-secondary degree or certificate in a related field

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

Job Skills

Adaptability, Critical Thinking, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-05-28

Application Deadline:

2026-07-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.