Unit Summary
In accordance to Hamilton Health Sciences Vision – Leading Care, Driven by Discovery, the Quality of Care, Patient Experience & Safety Program provides infrastructure and leadership essential to achieving HHS’ strategic and operational objectives. The Program is responsible for supporting and evaluating improvement initiatives throughout the organization that deliver results and increase the effectiveness, efficiency, accountability and sustainability of HHS activities.
Supported by evidenced based tools and methodologies the Program develops standardized methodologies, reports, tools and metrics to support decision-making, planning and performance monitoring; provides proactive identification and prioritization of improvement and efficiency opportunities; develops organizational infrastructure and supports required to progress annual and long-term operational planning; and supports the advancement of data analytic activities that drive financial and clinical performance including predictive modeling and statistical analysis.
The Program also provides corporate and local education, training and support to staff and physicians to ensure quality knowledge and skill is developed, advanced and spread throughout Hamilton Health Sciences.
Position Summary
HHS is committed to an aligned, coordinated and standardized organization-wide approach to a continuous quality improvement management system (CQI) Reporting to the Quality and Patient Safety Manager, Quality of Care, Patient Experience & Safety Program. The QS will assist with supporting and evaluating local improvement initiatives. They expertly apply and support the application of quality improvement, change management, problem solving and project management tools to support continuous improvement. Major areas of responsibility include the facilitation of all elements aligned within CQI.
Schedule Work HoursMonday to Friday, days
This position is temporary until May 2027
Qualifications
1. Masters degree in related field including Health Policy, Engineering, Business Management, Epidemiology.
2.Educational preparation in process/quality improvement, certificate in quality improvement or equivalent training in the use of quality improvement methods and tools (ie Lean Black Belt, Six Sigma)3. Knowledge and application of a business performance system such as a Lean management system, particularly in a hospital environment.4. Work experience in, or applicable to, hospital settings, and health care and service delivery issues across the continuum of care (e.g. acute, community, long-term care, planning and policy)5. Experience with (re) designing and optimizing processes, resource utilization, work flow, and patient/customer experience.6. Experience in accessing, synthesizing, and leveraging the most current knowledge (research literature, publications) to inform decisions and support change and improvement.7. Demonstrated use of various data sources (eg. External benchmarking reports, internal databases, work load measurement, satisfaction surveys, quality of work-life surveys)8. Demonstrated ability identify, collect, analyze, interpret, and realize value-add from data relevant to opportunities, uqestions, and problems at hand.9. Proven skills in statistics and experimental design, and a commitment to continuous learning.10. Proven project management skills.11. Proven leadership abilities, effective communication (written and verbal), facilitation and coaching skills, and the ability to design and deliver effective presentations.12. Knowledge of effective change management strategies and proven successes as a change agent.13. Possess excellent interpersonal skills dealing/collaborating with diverse professional stakeholder groups in both “corporate” and local situations.14. Proficiency in use of office support software (Word, Excel, PowerPoint, Adobe, MS Project, and Access) and in use of statistical software packages (eg. MiniTab, SPSS-PC, Process MA) and process design/improvement software packages (eg. Simul8, Med Model, Arena, Visio)Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.
To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. This job posting is for an existing vacancy.
Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact Human Resources at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.
This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.
Quality Specialist • Hamilton, Ontario
Are you ready to make a difference with a leading company that has a global footprint and a strong local presence? Actlabs, a prominent Canadian privately‑owned analytical laboratory services provi... Show more
Oversee supplier quality engineering as a Manager, focused on industry-leading practices.Engage with suppliers and engineering teams to drive quality and compliance initiatives.In this key position... Show more
Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada.Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in the indus... Show more
A leading coffee and bakery chain in Hamilton is seeking a Production Team Member (Baker) to ensure guest satisfaction through quality baked goods and prepared foods.You will work in a flexible, fa... Show more
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to our customers’ mission and quest ... Show more
We are Canada Building Materials (CBM), a part of Votorantim Cimentos North America (VCNA).Established principally in Ontario, Canada, St.Mary's CBM is the building materials division of St.Our CBM... Show more
OmniaBio is seeking a detail-oriented and agile Batch Release Specialist to join our Project Management group.This role is pivotal in coordinating the batch release process for cell and gene therap... Show more
Maintain high standards of packaging quality as a Quality Assurance Packaging Operator.Monitor production schedules, inspect for defects, and ensure compliance with procedures.This position require... Show more
Greenhouse Gas Verification Specialist.Be among the first 25 applicants.Greenhouse Gas Verification Specialist.Join a proudly Canadian, employee-owned firm that's committed to building a better fut... Show more
Become a Senior Plant Specialist at Oakridge Landscape Contractors, focusing on the health and quality of landscapes in Southern Ontario.Utilize your extensive horticultural knowledge to lead and m... Show more
Lead high-availability operations as a Data Center Operations Engineer.Ensure robust power, cooling, and compute systems are consistently optimized.As a vital team member, you bring 10+ years of ex... Show more
Eaton’s Electrical sector is currently seeking a Manufacturing Engineering Specialist to join our team.This position is based at our Milton, ON facility and offers benefits from day one.The expecte... Show more
We are currently hiring for packers/ sorters for our clients team in Milton, ON.Pack, wrap, and label products according to company standards and customer requirements.Inspect items for damage or d... Show more
Create your job postingTarget the right candidates.Job postings that include salary and detailed information get more applies.Create your job postingTarget the right candidates.Job postings that in... Show more
Seeking an enthusiastic Parts and Inventory Specialist to join MTB’s team.Seeking an enthusiastic Parts and Inventory Specialist to join MTB’s team.MTB Transit Solutions is Canada’s leader in repai... Show more
Industrial Automation Specialist.Be among the first 25 applicants.Industrial Automation Specialist.This range is provided by Signode.Your actual pay will be based on your skills and experience — ta... Show more
Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more
If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.DSV – Global... Show more
Become a vital part of culinary excellence as a Kitchen Leader! Perfect the art of cooking and food preparation while nurturing new talents in a collaborative kitchen environment.In this role, you ... Show more
Phoenix Contact's roots are in Germany.Our headquarters are in Blomberg.Originally founded in Essen in 1923, we have grown over the years.With over 50 subsidiaries worldwide, we truly have Global r... Show more
){kind=logo}
){kind=logo}
