Talent.com
BGIS
Service Delivery CoordinatorBGIS • BC, Canada
Service Delivery Coordinator

Service Delivery Coordinator

BGIS • BC, Canada
24 days ago
Salary
CA$47,118.00 yearly
Job type
  • Full-time
Job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at

SUMMARY

The Service Delivery Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). This job is also responsible for the timely resolution of all client requests pertaining to property services.

KEY DUTIES AND RESPONSIBILITIES

Service Delivery

  • Manage work orders to completion in BGIS or client-based web application.
  • Facilitate alignment of client required services with contracts, schedules, and Pos.
  • Schedule access for internal and external service providers with the facility when required.
  • Prepare weekly/monthly summaries of work order performance for internal and external service providers.
  • Follow up with internal and external service providers to ensure all SLA’s are achieved.
  • Create on demand work orders for service delivery.
  • Ensure client required supporting documentation for quote and invoice submissions are provided.
  • Review and submit all estimates to the required approver(s) following client quote process.
  • Review of 3rd party invoices.
  • Support accruals.
  • Submit PO requests.
  • Generate required data for SLA Scorecard.
  • Report Intelex incidents.
  • Submit Comply Works requests.
  • Other duties as assigned.

Innovation

  • Advise management team of issues, concerns or noncompliance to standards.
  • Review internal and external reports and provide operational recommendations.
  • Identifies opportunities for possible efficiency and/or simplification of processes.

Data Integrity

  • Adheres to processes and company standards.
  • Maintain a database of requests to meet reporting and analysis requirements.
  • Report Intelex incidents.

Memorable Customer Experiences

  • Establish and maintains working relationships with Clients and service providers.
  • Review CSAT.

KNOWLEDGE & SKILLS

  • Knowledge of financial management software.
  • High school completion plus a specialized technical or business course.
  • Excellent interpersonal skills.
  • Strong customer-oriented skills.
  • Good communication skills (verbal/written).
  • Ability to multitask.
  • Analytical and problem-solving skills.
  • Ability to work independently.
  • Good computer skills, Maximo and Oracle, an asset.
  • Minimum of 1 year of relevant job experience.

Licenses and/or Professional Accreditation

  • N/A

This is a regular, full-time position with a salary range of $47,118 - $58,897 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

#LI-JP1

Create a job alert for this search

Service Delivery Coordinator • BC, Canada

Similar jobs

Registrar

RegulatoryJobs Executive Recruitment, bc, canada, bc, Canada
Full-time

Worldwide Opportunities in Regulation and Consumer Protection.CAD ($) 150,000-199,999 / Annually.The Motor Vehicle Sales Authority of BC (“VSA”) builds public confidence in the motor dealer industr... Show more

 • Promoted

Data Centre Exit & Cloud Migration Program Lead

TechioSoft SystemsBC, CA
Full-time

A global technology consulting leader is seeking an experienced Project Manager to oversee a large-scale data centre migration program.The ideal candidate must have proven experience with cloud wor... Show more

 • Promoted

Environmental Coordinator (apply through Bedrock Service)

Bedrock-ServiceBC, CA
Full-time

On behalf of Seabridge Gold Inc.Bedrock-Service is seeking a full-time Environmental Coordinator to support the Kerr‑Sulphuret‑Mitchell (KSM) project.Founded in 1999, Seabridge Gold holds a 100% in... Show more

 • Promoted

Manager, Community Engagement (BC)

IREN, bc, canada, bc, Canada
Full-time

Reporting to the Director, Community Engagement, the.This role will enable and support our community engagement efforts across grants, sponsorships, events, and municipal relations, while aligning ... Show more

 • Promoted

Senior Software Engineer – Transforming Transit

Swiftly, Inc., bc, canada, bc, Canada
Full-time

Shape the future of public transit at Swiftly as a Senior Software Engineer focused on IoT and edge devices.Collaborate to develop innovative solutions that enhance service delivery.At Swiftly, we ... Show more

 • Promoted

On-Site Customer Excellence Manager

GoVeyanceBC, CA
Full-time

A leading conveyancing firm in British Columbia is seeking a Customer Excellence Manager to enhance customer adoption after onboarding.This role includes on-site visits, personalized training sessi... Show more

 • Promoted

Project Manager – Major Data Centre & Cloud Migration Program

TechioSoft SystemsBC, CA
Full-time

Lead IT Recruiter (US, Canada and Domestic)/Business Development Executive || Authentic Relationship || Quality Work || Always Giving Back ||….We are looking for an experienced.This role involves c... Show more

 • Promoted

Growth‑Driven BDR for Independent Pharmacies | 50% Travel

Kohl & Frisch LimitedBC, CA
Full-time

A national healthcare distributor in British Columbia is seeking a Business Development Representative to promote programs to independent pharmacies.The ideal candidate should have over 5 years of ... Show more

 • Promoted

Growth Ambassador and CRM Marketing Coordinator PT contract

Joint Property Match | Co-Ownership & Co-Rental CanadaBC, CA
Full-time

Growth Ambassador & CRM Marketing Coordinator (Part‑Time / Contract).Experienced Candidates Only | Immediate Start.Joint Property Match / KeyCoMatch is a.Canadian, women‑led prop‑tech company.AI‑po... Show more

 • Promoted

Program Manager, CCaaS Delivery (Remote)

TELUS DigitalBC, CA
Remote
Full-time

A leading digital consultancy in Canada seeks an experienced Program Manager for Delivery - CCaaS to oversee contact center technology programs.This role involves end-to-end project management, lea... Show more

 • Promoted

Engineering Manager, Onboarding

Brex, bc, canada, bc, Canada
Full-time

Brex is the AI-powered spend platform.We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses.Tens of ... Show more

 • Promoted

Engineering Manager

Hopthru, bc, canada, bc, Canada
Full-time

Swiftly is on a mission to help cities move more efficiently.We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improv... Show more

 • Promoted

Research Program Coordinator

Centre for Advancing Health OutcomesBC, CA
Full-time +1

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Centre for Advancing Health Outcomes (Advancing Health) at Providence Research (PR).Full-time equivale... Show more

 • Promoted

Tech Delivery Manager – API-Driven Platforms

BinaryBees Business Solutions LLCBC, CA
Permanent

A leading technology solutions provider is looking for a Manager in Technology (Delivery, iWin) based in Ontario or British Columbia, Canada.The ideal candidate will have over 7 years of software p... Show more

 • Promoted

Manager, Technology (Delivery, iWin)

BinaryBees Business Solutions LLCBC, CA
Permanent

Manager, Technology (Delivery, iWin).Ontario (preferred) or British Columbia, Canada.Contract-to-Hire (Intent to Convert After 6 Months).Must be permanent residents or Canadian citizens.MUST - Need... Show more

 • Promoted

Customer Excellence Manager

GoVeyanceBC, CA
Full-time

We’re looking for a Customer Excellence Manager in BC who thrives on helping customers get the most out of GoVeyance after onboarding is complete.Once a customer has gone through onboarding and ini... Show more

 • Promoted

Technical Service Operations Lead (TSO Lead)

XsollaBC, CA
Full-time

Technical Service Operations Lead (TSO Lead).Global Technical Operations (GTO).The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic settin... Show more

 • Promoted

Senior HubSpot Manager

RHEIBC, CA
Full-time

RHEI is a creator economy company advancing the industry by helping creators, media companies, and brands find success through digital content.We provide end-to-end solutions to help creators and m... Show more

 • Promoted

Program Manager, Delivery - CCaaS

TELUS DigitalBC, CA
Full-time

Welcome to TELUS Digital— where innovation drives impact at a global scale.As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunicati... Show more

 • Promoted

Lead Program Manager for Contact Center Technology Solutions

TELUS DigitalBC, CA
Full-time

Drive impactful contact center technology programs as a Program Manager with a focus on CCaaS.Empower cross-functional teams to deliver transformative solutions through effective communication and ... Show more