Clinical Coordinator

Unit Summary

The Diabetes Education Program (DEP) supports the first priority in Ontario’s Action Plan for Health Care: Keeping Ontario Healthy, by helping people with diabetes stay healthy and promoting healthy habits and behaviors, supporting lifestyle changes and better management of diabetes. The DEP focuses on providing basic to intermediate level diabetes education and management based on community needs.
The Hamilton Community Diabetes Care and Research Program (DCRP) is a subspecialty within the Boris Clinic. The DCRP is a source for secondary and tertiary diabetes care, and provides opportunities for patient participation in diabetes research within the community.
Both the DCRP and the DEP programs will ensure the operation of outpatient and/or community-based education services that will be governed by a framework, organizational structure and program plan that will create a model for ongoing chronic disease management including the partnership with other diabetes services in the community.

Position Summary

The Clinical Coordinator works closely with the Clinical Manager, Ambulatory Care to promote and facilitate excellence in the DCRP and DEP. Specifically, assist with coordination of diabetes activity including community programs and education, transition planning for pediatric patients, reporting accountabilities and supporting day to day coordination of clinical services overall. Responsible for ensuring effective communication with other program components, staff scheduling, patient appointment coordination and facilitation of workflow, new staff hiring and training, as well as specific educational and training programs for Unit staff. The clinical coordinator is responsible for promoting and fostering an environment that encourages clinical excellence, continuous learning and improvement, evaluation, research and client-centred care. In doing so, the Clinical Coordinator will work in collaboration with the inter-professional care team and community partners, while also promoting new relationships to further the mission of the program. The Clinical Coordinator will be responsible for: assisting in facilitating the development of the inter-professional care team and quality improvement activities; maintaining and leveraging databases, review and reporting for funding contracts, assisting with development, implementation and evaluation of clinical pathways and/or new program designs. The Clinical Coordinator will also provide consultation to other internal, and external programs

Schedule Work Hours

Monday to Friday; days (some evenings)

Qualifications

1. University Baccalaureate Degree in the Health Sciences –Master’s Degree preferred
2. Minimum 2 years’ experience in applying advanced diabetes knowledge, physical assessment skills, diagnostic interventions and self-care management skills for patients in an ambulatory and inpatient setting
3. Certified Diabetes Educator (CDE) and asset
3. Demonstrated excellence in leadership, communication, organization, team building, conflict resolution
4. Demonstrated ability to work within a inter-professional team, to collaborate with diverse stakeholders and to build effective relationships both internal and external to an organization
5. Demonstrated advanced critical thinking skills in the provision of patient focused care
6. Demonstrated ability to lead project processes – proven skills in project management
7. Proven abilities in leading quality improvement and change management methodologies
8. Demonstrated ability to in data/business intelligence collection, reporting and analysis
9. Demonstrated commitment to continuous education and learning for self and others

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. This job posting is for an existing vacancy.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact Human Resources at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.