Memory Care Manager

Full Time, Salaried

155 Ontario St, St Catharines ON L2R 0E6

OurMission to You:

As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing sector.

What We Look For:

Seasons looks for individuals who are enthusiastic about making a positive difference in the life of another person. We hire individuals who are committed to building meaningful relationships and strive for service excellence so our residents can be proud to call Seasons their home. Keen attention to details, going the extra mile and putting a little “wow” into everything we do is the Seasons way!

Your Opportunity!

We’re looking for a Memory Care Manager. The successful candidate will be a compassionate and caring individual who has experience supporting residents with dementia and cognitive impairment. This role involves committing to ensuring residents are embraced while providing person-centered care and engaging programs to residents while assisting in maintaining a safe and secure environment for residents, their families’ and other staff in accordance with Seasons vision, mission and values. This role will also oversee and support the Memory Care team to ensure staff provide meaningful interactions with residents.

What You Will Do:

• Assists in the assessment and orientation of new residents and following up on residents throughout the transition to their new home and as health care changes occur
• Provides leadership and direction to the Memory Care service team members
• Responsible for scheduling, payroll, budgeting and appropriating staff hours within the Memory Care department
• Recruitment, hiring, orientation and in-service training of all care staff as well as managing the care staff at the home. Empowering Seasons’ care staff to work to their full potential and providing guidance and support throughout their career at Seasons
• Plans a structured daily activity program in keeping with Seasons’ guidelines
• Provides support and responses to resident and family inquiries and concerns.
• Promotes a healthy lifestyle for residents by embracing each resident as an individual and ensure residents receive person centered care at Seasons
• Ensuring Compliant with Resident Assessments/Service Plans (PCC) and follows Seasons and RHRA Regulations
• Risk Management is adhered to through monthly care related audits, Retirement Home Regulatory Authority inspections and Public Health Inspections

Qualifications or Skills Required:

• Covid-19 vaccination is mandatory
• Current First Aid and CPR certification
• Current Safe Food Handler’s Certification
• Progressive or supervisory experience with positive management techniques for addressing complex behaviors related to dementia care/cognitive impairment
• Progressive or supervisory experience in an environment within the healthcare industry and working knowledge of resident engagement programs
• Strong oral and written communication skills
• Strong organizational skills in relation to the healthcare sector
• Strong leadership skills in relation to promoting exceptional care of Seasons’ Memory Care residents and mentoring of the Memory Care team
• Ability to create meaningful programs and activities for our Memory Care Residents
• Successful completion of post-secondary diploma in one of the following areas of study: dementia care, gerontology, kinesiology or rehabilitation from recognized educational institution OR relative professional equivalency
• Class G driver’s license with clear driver’s abstract

All applicants must be legally entitled to work in Canada. As a condition of employment, a Criminal Record Search which may include a vulnerable sector screen, will be required.

Seasons Retirement Communities (“Seasons”) is an equal opportunity employer and welcomes applications from all interested parties. In accordance with Season’s Accessibility Policy, a request for accommodation will be accepted as part of Season’s hiring process.

We thank all applicants for their interest. However only those selected for further consideration will be contacted.

Note during COVID-19: At the outset of the COVID-19 situation in Canada, Seasons Retirement Communities implemented heightened precautionary protocols in all of our homes. We continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. Job responsibilities are being reviewed and adjusted accordingly to ensure the well-being of the successful candidate.

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