Senior Solution Architect - CRM

Senior Solution Architect - CRM

• Contract Duration + Months
• Pay range - C$ to / day

Job Responsibilities :

• Senior Solution Architect leads multi-tier application infrastructure design, documentation, and configuration for medium or large corporate implementations
• Analyze the current monolithic complex architecture to identify areas for decoupling and improvement.
• Design the new microservices-based architecture, ensuring modularity and scalability
• Create detailed documentation of the architecture, including data flow diagrams, integration points, and module interactions.
• Thoroughly assess the application's functionalities, data dependencies, and inter-module interactions
• Identify performance bottlenecks and areas for improvement
• Ensure the new architecture addresses security and privacy requirements
• Map out data dependencies to understand how data flows between different parts of the application
• Develop a comprehensive modernization roadmap, outlining steps for decoupling functionalities, transitioning data, and integrating new microservices.
• Plan and phase the transition in iterations to minimize disruptions and ensure continuous business operations
• Conduct risk assessments and develop mitigation strategies for potential challenges, such as data migration issues, service downtime, and integration complexities
• Senior Solution Architect ensures that the iterative approach allows for gradual improvements and minimizes disruptions

Experience and Skill Set Requirements :

Must Haves :

• Experience in modernizing monolithic complex applications into modern microservice architecture patterns
• Ability to analyze complex systems and identify interdependencies and bottlenecks
• Understanding of modern cloud-based integrations involving private sensitive data with on-premise legacy solutions
• Proficiency in assessing data flow, integrity, and consistency.
• Capability to identify and address potential challenges in transitioning from monolithic to microservices architecture
• Experience in implementing enterprise data platforms considering security and access control and integrating data from legacy and modern systems
• Experience or knowledge in IBM Curam CRM solution architecture

Technical Experience %

• Understanding of modern cloud-based integrations involving private sensitive data with on-premise legacy solutions
• Design architecture patterns across large systems and defining end-to-end governance models for operation and integration into hybrid solutions
• Extensive experience in planning, creating, and implementing enterprise-level architectures; architectural patterns, frameworks, and best practices to build scalable, maintainable, and robust solutions.
• Proficient in integrating and utilizing Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) solutions into the existing architecture.

Knowledge of multi-tenancy, cloud service models, and API integrations is necessary.

• Experience in developing, implementing, and managing CRM solutions in a large and distributed environment, monitoring the whole system, understanding all interactions between components on a given level of abstraction, as well as defining limitations and requirements for source code.
• Proven experience in Microsoft Azure services; designing, deploying, and managing Azure cloud infrastructure, including Azure Active Directory and Identity models such as BC and BB.
• Understanding of cybersecurity principles to ensure that solutions are compliant with OPS regulations.
• Knowledge of identity management, data encryption, and threat mitigation strategies
• Experience in structured methodologies for the design, development, and implementation of applications Experience with middleware and gateways
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Worked in Agile teams leveraging tools such as Azure DevOps / Jira
• Awareness of emerging I&IT trends and directions

Communication and Leadership Skills %

• Familiarity with ITS and government procedures for procurement and deployment of technology solutions
• Establish standard practices across different teams for effective transformation to modern technology architecture
• Develop short-term and long-term plans for the transformation of architecture
• Effective communication skills to liaise between technical and non-technical stakeholders
• Demonstrated ability to lead multidisciplinary teams toward successful project completion
• Ability to develop enterprise architectural deliverables ( models and documentation) and requirements and have insights into the integrations required from high-level and low-level perspectives
• Experience in working with project manager and lead architect to scope the work, identify technical risks, and manage priorities
• Knowledge of Ontario government IT protocols, security standards, and regulations is preferable.

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