Program Manager, New Investment Counsellor Training

Job Description

What is the opportunity?
Join our team as a Program Manager and become a catalyst for Investment Counsellor excellence. You'll transform how our new PH&N Investment Counsellors approach prospecting, client relationships, operational efficiency and wealth management practices. By designing and delivering innovative training solutions, you'll empower counsellor teams to work smarter, unlock opportunities, and deliver exceptional client service.

What will you do?

• Design and Execute Strategic Training to create scalable learning initiatives aligned with business objectives that accelerate counsellor performance and onboarding while measuring tangible outcomes
• Champion Innovation and Modern Practices by evaluating emerging trends, sales methodologies, and training technologies to modernize the counsellor experience and drive productivity gains
• Deliver High-Impact Facilitation by leading engaging in-person and virtual training sessions across experience levels, inspire action, and establish credibility through strong communication and business acumen
• Build High-Performance Cultures that fosters accountability, growth, and continuous improvement by coaching Investment Counsellors and leaders to elevate performance standards and maximize client impact
• Leverage Technology and Data to enhance engagement, measure program impact, and scale advisor enablement based on business results
• Act as Strategic Partner identifying capability gaps, recommend forward-looking development solutions, and influence adoption of new practices across Counsel and leadership teams

What do you need to succeed?

Must-have

• Demonstrated experience managing client relationships within wealth management, and knowledge of Canada's Investment Advisory industry
• 5–7 years of experience in wealth management, sales enablement, training, coaching, or advisor development environments
• Demonstrated ability to influence, motivate, and engage professionals in high-performance, client-facing roles
• Exceptional presentation and facilitation skills, with confidence leading groups of 20 to 50 and executive-level discussions
• Strong strategic thinking and problem-solving capabilities, with the ability to connect learning initiatives to business outcomes
• High degree of initiative, adaptability, and comfort operating in evolving or ambiguous environments
• Strong communication and relationship-building skills across multiple stakeholder groups
• Ability to quickly learn and leverage technology platforms to improve business and training outcomes
• Proficiency in Microsoft Office Suite, particularly PowerPoint

Nice-to-have

• Project or program management experience
• Familiarity with the counsel business model or discretionary investment management techniques
• PH&N Investment Counsel Experience
• Experience leading change management or organizational effectiveness initiatives
• Strong understanding of advisor workflows, sales processes, and wealth management business applications
• Knowledge of adult learning principles, coaching methodologies, and performance consulting
• Familiarity with behavioral, aptitude, or talent assessment tools
• Strong understanding of business development strategies and trends within the wealth management industry

Special Conditions

The role requires multiple weeks in classroom in person, and in office during non-classroom weeks in Toronto. Please note there may be some travel involved throughout the year.

Job Skills

Adult Learning Theory, Detail-Oriented, Knowledge Organization, Multi-Level Communication, Professional Presentation, T&D: Trends and Directions, Training Delivery, Training Evaluations

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-25

Application Deadline:

2026-07-10

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$90,000.00 - $140,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.