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Community Program Development Manager
Community Program Development ManagerHeart & Stroke • Toronto, ON, CA
Community Program Development Manager

Community Program Development Manager

Heart & Stroke • Toronto, ON, CA
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Who we are At Heart & Stroke our mission is to promote health, save lives and enhance recovery.

We are committed to a culture that exemplifies our core values : champion health, practice humility, embrace change, drive impact, learn and grow and be heartfelt as we work together to beat heart disease and stroke.

We believe in equity, diversity and inclusion ― it’s embedded in our values and core mission work to support all people in Canada to lead healthier lives.

We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees.

Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized communities, 2S LGBTQIA+ communities, women, and people living with disabilities are encouraged to apply.

To learn more about our mission, values, commitment to EDI, and the difference Heart & Stroke makes in the lives of people in Canada at every age, please visit our website .

The opportunity (Please note H&S offers hybrid option.

Candidates can work from anywhere in Canada)   The Community Program Development Manager role is responsible for the effective development and implementation of fundraising program plans, including program development, execution, and central operations, to support the achievement of annual revenue targets for a portfolio of community fundraising programs, including Social Media Fundraising, Fundraise Your Way, and Memorial Giving.      The role is also responsible for planning, managing, and delivering tactical execution of program plans, including website development and updates, program promotions, email campaigns, supply chain management and team communication.     This is a complex role that requires the ability to manage multiple internal & external stakeholders, priorities and programs simultaneously, in a resource-constrained environment.

This role includes both national program development and execution, as well as working directly with the regional fundraising relationship team to support program delivery.  How you will make an impact every day Program Development – Strategic Input  Provide input to program plans, including strategies, tactics and executional considerations  Develop contingency plans as necessary to achieve goals  Plan and execute pre-defined components of the program  Develop innovative ideas for testing to reduce costs and drive revenue  Identify best practices in the industry that could be tested and integrated into the programs  Ensure a thorough understanding of the target market and other stakeholders  Execute surveys and research requirements  Provide reports and conduct effective analyses to inform decision-making and business planning (and contingency implementation, if necessary)  Review processes and investigate efficiencies to support current and future business needs  Program Execution  Assist with the development of online / offline bilingual materials, communications and other tools  Ensure high-quality, relevant and timely communications with various stakeholders  Establish an agreed-upon approval process and obtain sign-off on plans and communications  Lead website development for programs, working with cross-functional partners and vendors as required  Support website testing and monitoring for improved user experience  Assist in delivering and executing online strategies, including website, email, social media, and digital advertising campaigns  Lead email writing, list preparation, deployment and key member for e-Communications plan  Proactively investigate opportunities and handle any issues, working closely with key stakeholders  Contribute to the successful execution of the event experience  Program Operations Support  Lead the planning and tactical execution of the annual program plans to support the successful delivery of all program targets  Work with vendors and internal partners to ensure that all project deliverables are met on time, on strategy and on budget.  Lead discussions with internal and external partners to ensure mutual alignment is maintained  Attend briefings, research discussions, focus groups, ideation sessions, etc., as required  Provide input into regional fundraising materials, manage the delivery of training as needed  Develop how-to guides, videos and support aids for successful program execution and provide input into the development of training materials for regional fundraising team training workshops  Work with Fundraising Operations to review processes related to the execution of programs and identify opportunities to improve or increase efficiency.  Support internal customer service inquiries regarding the execution of programs  Administration  Manage critical paths, including program master timeline, creative development, print and production  Ensure strong and clear communication with the field team and other teams, including weekly updates with internal communication channels  Ensures program resources are updated on the internal SharePoint site for regional fundrasing teams  Respond to requests from internal stakeholders, volunteers  Coordinate and execute weekly correspondence to the regional fundraising teams  Monitor current year reports and identify areas for concern and contingency opportunities  Other administrative and support functions as necessary to deliver the program  Who we need Education  University degree  Experience  3-5+ years of previous work experience in fundraising, marketingor communications  Fundraising program development experience preferred – 1-2 years’ experience  Working knowledge of website development, email, digital and social media  Experience working with cross functional teams  Skills   Strong leadership skills with the ability to influence outcomes  Superior multi-tasking and organizational skills in planning, executing and completing projects by deadlines  Self-Motivated, works independently and collaboratively as part of a team  Big picture thinking with absolute attention to detail and follow through  Results driven and metrics focused with a passion for continuous improvement  Focused and committed attitude to drive processes and achieve results  Track record of solid working relationships with teammates and other stakeholders  Sound judgment, ability to think creatively and excellent problem solving skills  Demonstrated superior analytical and critical thinking skills  Excellent verbal and written communication, as well as, presentation skills  PC Knowledge – Word, Excel, Microsoft Outlook, Power Point  Strong technical abilities and experience working with a CRM database and online fundraising platforms would be an asset    What we offer At Heart & Stroke, we make it a priority to foster a culture of caring by implementing practices and programs that foster respect, compassion, trust and attentiveness to our own and others’ health and well-being.

This role offers a hiring range of $77,000 to $90,000, aligned with our compensation framework and your professional background.  In addition to a competitive salary, we believe that time off is integral to the personal health and wellness of our employees.

We offer a generous paid time-off package including vacation days, personal days, wellness days, and paid company-wide closure between December 25 and January 1.

We also provide co mpetitive health, medical, dental and vision benefits, life insurance, disability benefits, an employee assistance program (EAP) and a defined contribution pension plan with employer matching.

Our employees also enjoy a flexible hybrid working model and reimbursement for mobile phones and home office setup, as well as opportunities for professional development.

Apply now If you want to join the fight to beat heart disease and stroke, please apply by sending your resume by March 5, 2026 .

Applicants must be currently residing in Canada and legally entitled to work in Canada.

Only those candidates that qualify will be selected for an interview.

At this time, all interviews are being conducted via phone and / or video call ― we look forward to “virtually” meeting you!

Accommodation We are committed to fostering an inclusive, barrier-free and accessible environment.

If you have been contacted for an interview and require accommodation to participate in the recruitment and selection process, please let us know and we will do our best to address your needs.

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Community Program Development Manager • Toronto, ON, CA

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