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Ipsos
Research Analyst, Customer ExperienceIpsos • Toronto, ON, Canada
Research Analyst, Customer Experience

Research Analyst, Customer Experience

Ipsos • Toronto, ON, Canada
15 days ago
Job type
  • Full-time
Job description

What makes this role important at Ipsos?

We are looking for someone who is passionate about market research and motivated by a fast-paced and challenging work environment. This is an excellent entry-level opportunity for someone who is interested in starting a career in market research.

What you can expect to be doing:

  • Manage the launching and ongoing maintenance of research studies
  • Creation and maintenance of technical specifications in proprietary software for study questionnaires
  • Quality check study questionnaires & perform in-depth quality checks at every stage of the process
  • Liaising with our internal data collection teams, coding & data processing teams
  • Perform data verification
  • Identify and solve project issues as they arise

This might be the job for you if you have:

  • Completed bachelor's degree
  • Relevant project management and/or market research experience an asset
  • Outstanding verbal and written communication skills
  • Excellent problem solving, critical thinking and analytical skills
  • Proactive, “can do” attitude
  • High attention to detail: ability to balance overall project goal with key milestones and tasks
  • Advanced proficiency with MS Office Suite; specifically, PowerPoint and Excel
  • Self-starter with superior organization skills who thrives in a deadline driven environment
  • Ability to juggle multiple projects and diplomatically respond to conflicting needs
  • Bilingual an asset, but not required.

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

In accordance with Ontario & British Columbia law, the estimated base salary for this role is $55,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What’s in it for you:

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

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Research Analyst, Customer Experience • Toronto, ON, Canada

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