Administrative Assistant and Receptionist - Baie D'urfe

As the the administrative assistant you will work directly with customers to meet their needs, answer their questions, and provide support. Records, manages, and communicates orders to necessary staff. Advises customers of pick-up dates and prepares invoices

As a receptionist, you must receive visitors at the front desk by greeting,
welcoming, directing and announcing them appropriately.

Advantages
Type: 40 hours per week
Schedule: 8:30 a.m. to 5:00 p.m. – Monday through Friday
Salary $40,000-$50,000
Full medical and dental benefits

Responsibilities
RESPONSIBILITIES:
• Processes orders for retail and industrial customers (Canada and United States) in the M1 system. Sends all orders to the departments concerned.
• Retrieves and confirms orders electronically using the Deblex system and provides confirmation to customers
• Sends orders via the EDI system as well as by email
• Takes care of inventory control via the delivery management function in the M1 system. Ensures that shipped merchandise is deducted from inventory.
• Receives confirmation from shipping department. Ensures that the quantities shipped balance with the order to complete the invoice
• Updates information on finished products (FDA, tariff codes, C.O.O, supplier codes, etc.)
• Prepare and update all documentation with FDA registration numbers and master list of manufacturers
• Notifies customers of delivery or pickup dates for orders.
• Inform the carrier chosen by the customer
• Ensures orders are shipped (proper number of pallets, crates and exact weight)
• Tracks the products shipped with the carrier (carrier site or by phone) and ensures that the delivery date is respected
• Complete documentation for transfers between warehouses
• Updates the order book and all documents related to daily sales activities/orders
• Prepares samples and invoices for current and potential customers. Ensures invoices are mailed or emailed to customer specifications
• Is responsible for general mailings that go through the mailbox
• Regularly take care of office maintenance and ensure cleanliness
• Help other departments as needed
• Ensures that food safety and GMP principles are adhered to
• Notifies managers if there are food quality or safety issues so they can take action
• Handles consumer inquiries and handles complaints


Qualifications
QUALIFICATIONS AND SKILL REQUIREMENT:
Fluently bilingual in French and English – oral/written/comprehension
English-speaking internal and external [clients/partners/employees] located outside Quebec on a [daily/regular] basis
Capable of working in a fast-paced environment, that requires multi-tasking and
teamwork.
Must possess strong customer focus and service-oriented skills with a proven ability to clearly and effectively receive, retain and transmit information at all levels within the organization.
Capable of meeting strict deadlines.
Must be a team player.
Extremely detail oriented.
Discretion and confidentiality

Summary
Why Randstad?

There are a lot of good jobs, great companies and great bosses.
At Randstad, we're here to help you find the right fit.

If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca /

Please add us on LinkedIn
- https://www.linkedin.com/in/sean-lynch-370492126/
- https://www.linkedin.com/in/brandon-freger-ba340392/

For a complete list of all available jobs by division, visit www.randstad.ca.

We look forward to hearing from you

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.