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Government of Alberta
Digital Solutions AnalystGovernment of Alberta • Edmonton, Alberta
Digital Solutions Analyst

Digital Solutions Analyst

Government of Alberta • Edmonton, Alberta
5 days ago
Job type
  • Full-time
Job description

Role Responsibilities

Reporting to the Manager, Digital Transformation, the Digital Solutions Analyst is a key resource in the mandate of the ALSS Modernization Office with operational responsibility for implementing the digital services. The analyst works day to day with the Digital Product Owner and product team focusing on developing a digital service to meet the specific business and user needs e.g. an online application for a program, case management application.


Key responsibilities of the Digital Solutions Analyst:

  • Profile and document current operational processes and procedures.
  • Identify and document key business drivers, strategies and requirements that affect service delivery.
  • Support the design and documentation of future state processes.
  • Provide analytical and business support to projects in the form of research, statistical, and financial analysis.
  • Review existing policies and direction to ensure they are consistent with the intended direction of projects.
  • Coordinate the development and implementation of communications plans for projects.
  • Develop training strategies, plans and materials
  • Design, develop and deliver quality presentations to multiple user groups and audiences
  • Facilitate change management activities to ready users for the new business processes and tools.

The position works within a complex environment including the Modernization Office branch within the Strategic Services division, the Employment and the Financial Services division, the Disability Services division, the Preventive Community Services division, the Continuing Care Branch (Assisted Living Alberta), Office of Public Guardian and Trustee, and Service Alberta and must build effective relationships to be successful in delivering new digital services that meet user and business area needs.

The is provided for further details on this position.

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Digital Solutions Analyst • Edmonton, Alberta

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