Site Administrator

At Northview, we are a passionate, community-focused team dedicated to making our properties the best they can be. We are proud to live, work, and play in the neighborhoods we serve, next to our residents, hotel guests, and commercial tenants across Canada.

We are looking for a Site Administrator to join our Residential team in Winnipeg, MB! Reporting to the Leasing Team Lead, you provide general support on a wide scope of administrative responsibilities and assists residents or potential residents at a local office. This position ensures that customers receive the best service possible through processes established.

Responsibilities:

Leasing and Application Process:

• Manage the leasing and rental application process (including new leases, transfers, and assignments), ensuring all procedures are followed and timely notifications are sent to applicants.
• Execute all tenancy agreements, including signing of agreements, schedules, and addendums.
• Maintain consistently accurate weekly rental traffic reports and administrative logs/records related to building operations, in addition to monthly property reporting.
• Regularly inspect upcoming availability and show suites, ensuring they are maintained in "move-in ready" condition prior to showing to potential residents.
• Assist in the completion of market rent studies and stay informed of the competition in surrounding buildings, as requested by the Regional Manager.
• Provide administrative support on specific tasks, ensuring it does not interfere with timely rental inquiries.

Administration and Resident Relations:

• Maintain an organized and orderly office area.
• Execute payment and rent collection protocols effectively.
• Create and administer purchase orders via Yardi.
• Coordinate maintenance work in common areas and suites with building maintenance staff and third-party service providers.
• Ensure the cleanliness and always upkeep of the building and exterior perimeter.
• Foster positive customer relationships, engaging with residents, management, and site staff to maintain a high level of client satisfaction and goodwill.
• Promote the organization to existing and potential customers through professional communication and public relations efforts.
  
• Communicate effectively with the Regional Manager, team members, and site staff on an ongoing basis.
• Other duties as assigned

Qualifications:

• Education: College Diploma in Business Administration.
• Experience: Minimum one (1) year of knowledge and experience in the rental/leasing industry.
• Technical Proficiency: Advanced knowledge of Microsoft Office Suite, specifically Word and Excel.
• Customer Service Excellence: A dedicated commitment to providing exceptional service and maintaining high standards.
• Communication & Judgment: Excellent interpersonal skills with a high level of discretion regarding confidential and sensitive matters.
• Decision-Making: Sound decision-making abilities.
• Bilingual in English & French an asset, but not required.
• Operational Excellence: Exceptionally organized and meticulous, with a demonstrated ability to multitask and thrive in fast-paced, collaborative environments.
• Work Ethic: A proactive self-starter capable of managing tasks with minimal supervision.

Benefits:

• Competitive pay
• Extended health care including medical, dental, and vision coverage
• Life insurance, drug coverage, and wellness programs
• Discounts on rent at Northview properties

If your background matches the qualifications listed above and you are looking for an opportunity to make a difference in the communities we serve, please submit your resume in confidence. Please note, only those candidates chosen to continue through the selection process will be contacted. Northview welcomes and encourages applications from people with disabilities.