Community Manager, Cossette

imagi(nation)

We’re bold, creative, pushing boundaries, sparking innovation and creating the extraordinary on the daily. Our entrepreneurial spirit and passion drives us to find new paths for some of the most recognized brands in the world. We act locally for global impact. We take risks. We empower. We go beyond.

To those who won’t settle for the expected—you’ve found your crew.

The best community managers have experience managing brand content across multiple social channels. They’re not only tapped into social trends, but locked in on social best practices. They can speak in TikTok sounds and are always on the hunt for the next great meme. They’re unique, pro-active, people-oriented trend setters. Driven, passionate, energetic and excited to create something great.

Transparency matters to us. For this role, you can expect a salary between $50,000-70,000 annually, depending on experience. This is for an existing vacancy.

The role

• Be the everyday voice of one of the biggest brands in Canada.
• Act as a culture hunter - identify social media trends and help the brand jump into the conversation across TikTok, Twitter and Instagram.
• Engage in fun, playful banter with our brand fans on marketing content.
• Manage the monthly content calendar and schedule/post content.
• Oversee surprise & delight moments with our community.
• Help compile analytics reports on campaign performance, highlighting successes and identifying areas for improvement.
• Communicate directly with clients - lead status meetings, pitch trending content ideas, present content calendars.
• Support the development of platform strategies and content plans/calendars.

what you bring to the table.

• A genuine, honest and unapologetic love of social media.
• A strange love for internet/meme culture and some humour and writing skills to participate in it.
• A rich understanding of how and why people use different social platforms.
• You believe that modern brands can be built on social and have the arguments to back it up.
• You follow a broad range of interesting people, brands and voices on social and use this perspective to guide clients into behaving in culturally relevant, appropriate and differentiating ways.
• You’re comfortable being an educator to your teammates (from accounts and strategy to creative) on social best practices.
• You can write, communicate and present with confidence and you want to be an influential voice within your team and within the agency at-large.
• In your non-professional life (yes, we very much support these), you have several interests or hobbies that expose you to other ways of thinking, living and being - scholars maintain that this skill is known as ‘perspective’.

What’s in it for you

We Value The ‘whole You’

• An innovative and entrepreneurial work environment that promotes ingenuity and individuality - with the best of colleagues, and the best of clients
• Hybrid work models and flexible hours, plus a work from anywhere policy for short-term stays in other regions
• Generous Vacation starting at 3 weeks + 1 extra week over the holidays
• Agency summer days (exact policy differs per campus and agency)
• Modern, open co-working spaces with coffee & snack bars, located in great city neighborhoods, close to shops and restaurants and easy access to public transport
• Dogs allowed, dedicated Play Room to support families and Private wellness room (in select offices)
• Team social events - holiday parties, seasonal gatherings, weekly happy hours, inspiring speakers and more!

We are obsessed with learning and being better humans

• In-house learning & development sessions and annual career and growth conversations’
• Access to internal network of opportunities across all agencies
• Internal EDI group(s), programs & initiatives across Plus Company and opportunities to be involved in employee resource group(s)

Check out our EDI report to learn more about our work and commitment towards equity.

We invest in your health and wellness:

• Flexible benefits to support your individual lifestyle and life stage – with access to a personal wellness spending account you can use for a wide range of wellness expenses, including gym membership fees, pet care, education expenses, and much more!
• Comprehensive mental health support including access to a virtual mental health therapy clinic providing you with personalized therapist guided iCBT programs and live therapy, access to health clinicians 24/7, and a holistic array of other health and wellness resources to support you and your family.
• Dedicated play rooms for days you need to bring the kids and health and wellness rooms when you need a place to get grounded.
• A responsible sick & personal absence days policy designed so you don't have to worry the moment a personal obligation or emergency arises.
• Maternity leave top up program.

Expiry Date Notice: This job description expires on (05/14/2026)

To ensure a fair and consistent evaluation for all candidates, our interviewers are supported by an AI tool that securely takes notes during the conversation

Creating meaningful work means embracing different perspectives. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Cossette what it is—and we wouldn’t have it any other way. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.

By joining Cossette , you become part of Plus Company, a unique partnership of forward-thinking creative agencies. As a network, we unabashedly believe anything is possible. Why? Because possibility is what powers the big dreams and limitless drive of an entrepreneur. And entrepreneurial agencies are what we’re made of. A whole network of them.

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