Control Centre Operator

Work Arrangement: At Office / Facility

Department: Alliance Control Centre Area

Pembina Pipeline Corporation is a dynamic energy transportation and midstream provider, serving customers for more than 65 years. Chances are, we do more than you think. We own pipelines that transport hydrocarbon liquids and natural gas products produced primarily in Western Canada. We also own gathering and processing facilities and an oil and natural gas liquids infrastructure and logistics business. Our operations along the hydrocarbon value chain allow us to offer a full state of midstream and marketing services to our customers in the energy industry.

We are an organization that cares not only about results, but how those results are achieved. Our organization is grounded in the values of Safe, Trustworthy, Respectful, Collaborative and Entrepreneurial Pembina has a diverse and inclusive working environment that provides employees with a positive and engaging work experience where they are recognized and empowered. Learn more about our values and strategy.

We value the safety of our communities, customers, contractors and employees, and believe that all incidents are preventable. Compliance with all policies, procedures and regulations is a requirement, and our Life Saving Rules are basic rules. Working for Pembina means working safely.

Overview:

Pembina’s Calgary Control Centre is actively hiring a Control Centre Operator to support 24/7 remote pipeline operations, playing a critical role in the safe, reliable, and efficient performance of our system.

In this high-impact role, you will monitor and control pipeline operations, lead response efforts during abnormal or emergency conditions, and serve as a key coordination point across field operations and facilities.

This is a unique opportunity to be at the forefront of Pembina’s operations, contributing to a culture grounded in safety (“Zero by Choice”), teamwork, and operational excellence.

Pembina's Control Centre is part of the Transmission and Extraction assets and have been developed through the strategic acquisition of key natural gas, ethane and condensate transportation infrastructure assets, positioned in some of the most prolific gas producing regions in western Canada and the United States.

The successful candidate must reside within 50km of Calgary, AB, and be available for shift work in a 24/7 Control Centre operation.

Responsibilities may include but not limited to:

• Champion Pembina’s “Zero by Choice” safety culture and Life Saving Rules, embedding safety into every decision while maintaining strong operational discipline and situational awareness;
• Operate and optimize pipeline systems remotely using advanced SCADA technologies, proactively monitoring performance and responding to evolving conditions in real time;
• Ensure system integrity by closely monitoring pipeline conditions, including maintaining appropriate dewpoint margins to protect assets and product quality;
• Detect, assess, and respond decisively to leaks or abnormal operating conditions, mitigating risk and safeguarding people, assets, and the environment;
• Lead and execute emergency response protocols with confidence, ensuring timely, coordinated, and compliant actions across stakeholders;
• Collaborate closely with Field Operations to manage alarms, troubleshoot equipment performance, and initiate callouts to support safe and efficient operations;
• Maintain strict adherence to regulatory requirements, including DOT Operator Qualification (OQ) and Control Room Management (CRM) standards;
• Serve as a key coordination hub, acting as the primary operational interface with Connecting Pipeline Operators and Common Stream Operators;
• Respond effectively to gas quality events, ensuring the ongoing safety and integrity of facilities and pipeline systems;
• Maintain accurate, detailed electronic logs (eLogs), ensuring clear documentation of operational events and seamless shift handovers;
• Provide operational flexibility by supporting Utility Position rotations and contributing across team functions as needed;
• Monitor and respond to AESO power dispatch requirements, aligning pipeline operations with broader energy system demands;
• Contribute to an inclusive, respectful, and collaborative work environment that reflects Pembina’s commitment to equity, diversity, and inclusion; and
• Demonstrate strong learning agility by quickly adapting to new technologies, regulatory changes, and evolving processes, continuously building operational expertise.

Qualifications:

• 2+ years of experience in major pipeline operations, with hands-on exposure to complex systems and real-time decision-making;
• Technical diploma in a gas industry-related field or a Journeyperson certification in instrumentation, power engineering, or mechanical trades;
• Demonstrated ability to perform confidently in high-pressure, time-sensitive environments where safety and accuracy are critical;
• Willingness and flexibility to work rotating shift schedules in a 24/7 operational environment;
• Strong working knowledge of SCADA systems and pipeline hydraulics, with the ability to interpret and act on system data;
• Solid understanding of pipeline facilities, including compression (e.g., gas turbines), natural gas processing, and thermodynamic behavior of natural gas;
• Broad awareness of the North American natural gas industry, including market dynamics and operational context;
• Excellent communication skills, with the ability to clearly convey information and collaborate across teams and stakeholders; and
• A collaborative team player with strong learning agility—able to quickly adapt, continuously build knowledge, and apply new insights in a dynamic environment.
  
  
  This position is considered “Safety Sensitive” and so will require Pre-Employment Drug & Alcohol Testing which includes testing for marijuana metabolites.

The successful candidate must be legally able to work in the country of the position. The final candidate will be required to undergo Pre-Employment Background Checks including a Criminal Record Check.

This position is scheduled to be posted until end of day: 06/12/2026. In rare circumstances, a position may be posted for less time if there has been significant interest in the role.

Our expectations are high, and our total rewards package reflects this.

Diverse perspectives, backgrounds, and experiences contribute to our collective success and enrich our workplace culture. We encourage applications from individuals of all backgrounds and experiences. If you're contacted to set up an interview and you require accessibility accommodations, please let your Talent Acquisition Advisor know at that time.

No agency calls please.